Housekeeping - House Person

Rosewood Hotel Group; Montecito (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Rosewood Miramar Beach is seeking a dedicated House Person to maintain cleanliness in public areas and back-of-house spaces. You will clean restrooms, locker rooms, hallways, service elevators, and more while reporting maintenance issues and replenishing supplies.

The role requires a high school diploma and at least one year of experience in a luxury hotel setting. The pay ranges from $24 to $25 per hour, reflecting standard Montecito rates, and the position is full-time and on-site.

Qualifications

• High school diploma required.
• Minimum of one year experience as a cleaner/houseperson in a luxury or ultra-luxury hotel or resort.
• Ability to lift up to 50 pounds and perform physically demanding tasks.

Responsibilities

• Maintain knowledge of departmental policies and standards to ensure superior cleanliness daily.
• Sweep, mop, and clean hallways, restrooms, locker rooms, service elevators and associated areas as assigned.
• Receive and store housekeeping supplies and deliver guest requests promptly.

Skills

English proficiency

Education

High school diploma

Job description

General InformationCountry/RegionUnited States of AmericaProvince/CityMontecito, CAHiring EntityRosewood Miramar BeachDepartmentRooms - Heart of HouseJob TypeFull-time PermanentJob DescriptionWe believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.Rosewood Miramar Beach, a Rosewood Hotel, is looking for an extraordinary House Person. The House Person will clean associate restrooms, locker rooms, hallways, service elevators, ensuring the hotel standards of cleanliness. Responsible for reporting any maintenance discrepancies. Sweep and mop back hallway, sweep and mop stairwells and elevators. Wipe down elevator walls, back hall, and restroom walls. Receive and store housekeeping supplies. Take trash out to loading dock. Deliver and retrieve guest requests in a timely manner. Refill Room Attendant chemical bottles. Retrieve and storeroom Attendant carts and vacuum.Essential Duties and Responsibilities:Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.Ensure that standards are maintained at a superior level on a daily basis.Polish all brass fixtures; replenish bathroom supplies like toilet paper, hand towels, soap, etc.Clean Associate men’s locker room on weekdays, and both men’s and lady’s locker rooms on weekends.Clean cafeteria men’s and ladies’ restrooms on weekdays and on weekends.Clean locker rooms and restrooms once per week as assigned by Supervisor.Clean Housekeeping hallway and light covers as needed.Sweep, mop back hallway, stairwell, and housekeeping areas.Buff housekeeping hallway daily as needed.Pick up and deliver guest hallway.Deliver all items requested by guests.Make up rollaway and store.Make up baby cribs and store.Refill room attendant’s chemical bottles (p.m. shift)Wrap guest toilet tissue.Clean all service elevators (tracks, walls, floors, etc.) on a daily basis.Pick up new supplies at loading dock.Store new supplies in the proper storage areas.Pick up and distribution of interoffice mail.Storeroom attendant’s cart inside the storage room.Take all trash to compactor.Must be able to perform special projects assigned by the PM supervisor.Must be able to assist in other duties like help do turndown service, help lobby attendants and office cleaner.Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow Associates.All other duties as required.General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills: Knowledge of proper cleaning techniques, requirements, and use of equipment, knowledge of proper chemical handling.Language: Required to speak, read, and write English, with fluency in other languages preferred.Physical Requirements: Must be able to exert physical effort in transporting up to 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.Qualifications/Education: High school diploma.Experience: Minimum one year’s experience as a cleaner/houseperson for a luxury or ultra-luxury hotel or resort.The pay scale for this position is between $24.00 and $25.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.About UsSituated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.