Housekeeping - Hotel Attendant

Bally's; Rock Island (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in entertainment is seeking a dedicated Housekeeping Attendant. In this pivotal role, you will ensure a clean and welcoming environment for guests by performing essential cleaning tasks, maintaining public areas, and upholding high service standards. This position offers a competitive starting wage and the opportunity to grow within a dynamic company. Join a team that values service excellence and provides comprehensive benefits, including health coverage and 401(K) matching. If you thrive in a fast-paced setting and are passionate about delivering outstanding guest experiences, this role is perfect for you.

Benefits

Competitive Wages

Comprehensive Health Coverage

401(K) Company Match

Childcare Discounts

Qualifications

• High School diploma or equivalent is required.
• Excellent customer service and communication skills are essential.

Responsibilities

• Clean rooms, remove trash, and make beds as a Housekeeping Attendant.
• Ensure superior guest service and maintain a service culture.
• Perform various cleaning tasks and assist in laundry when needed.

Skills

Customer Service

Communication Skills

Organizational Skills

Decision-Making Abilities

Education

High School Graduate or Equivalent

Tools

Cleaning Chemicals

Job description

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary:

As a Housekeeping Attendant, you will clean rooms, remove trash, make beds, and install amenities. Also, you will clean public areas and corridors. This position's starting wage is $15.

Essential Functions:

1. Develops and maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
2. Stocks maid cart with linen, terry, and amenities.
3. Removes trash and debris from rooms.
4. Cleans tubs, toilets, and floors.
5. Wipes down vanities and cleans mirrors.
6. Sanitizes restrooms and sprays air freshener in bedroom areas.
7. Strips beds and removes terry and linens from room.
8. Makes bed and straightens furniture.
9. Dusts furniture and TVs.
10. Checks light bulbs and replaces burnt-out ones.
11. Programs clock radios and TVs when necessary.
12. Helps in laundry and housekeeping department when necessary.
13. Vacuums carpets and hallways.
14. Mixes cleaning chemicals.
15. Places valet laundry bag and dry-cleaning slips in room.
16. Turns in lost and found items to manager.
17. Writes work orders for maintenance items in need of repair.
18. Ensures department adheres to all regulatory, departmental, and company policies and procedures.
19. Will be able to work varied shifts – i.e. days, nights, weekends, holidays.
20. Knowledge of all promotions and events.
21. All other duties as assigned.

Qualifications:

1. High School graduate or equivalent.
2. Excellent customer service skills.
3. Excellent written and verbal communication skills.
4. Strong administrative, organizational, and decision-making abilities.
5. Ability to lead, influence others, and coach for success.

Physical Requirements:

1. Physically mobile with reasonable accommodations.
2. Respond to visual and aural cues.
3. Read, write, speak, and understand English.
4. Able to work flexible shifts.
5. Operate in mentally and physically stressful situations.
6. Able to be confined to a small area for a long period of time.

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

What’s in it for you:

1. Competitive wages with annual performance reviews.
2. Comprehensive health coverage plan that includes medical, dental, and vision.
3. 401(K)/ Company Match.
4. Access to perks and childcare discounts.

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***