Housekeeping- Holiday Inn Cincinnati Riverfront- Covington, KY 41011

RAINMAKER TEAM LLC; Covington (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Holiday Inn Cincinnati Riverfront in Covington, KY is seeking a Housekeeping team member to maintain clean, comfortable guest rooms and public areas in line with hotel standards.

Weekend availability is required, and prior experience is preferred but not mandatory. Training to the IHG Way of Clean will be provided to help you perform duties to the highest standards and guest satisfaction. You will work with a friendly team, follow safety protocols, and report maintenance issues promptly.

Qualifications

• Weekend availability is required.
• Experience is preferred but not mandatory.
• IHG Way of Clean training provided.

Responsibilities

• Maintain cleanliness, hygiene, security and presentation of all assigned rooms in line with hotel standards.
• Perform cleaning duties in guest rooms according to the guest’s stay status.
• Inspect and clean all facilities, furniture, and fixtures, report damage to supervisors.
• Attend to guest requests promptly and courteously.
• Complete and update allocation sheets with room status, linen changes, and special requests.

Job description

At Holiday Inn Cincinnati Riverfront, the housekeeping team is responsible for creating a clean, comfortable, and welcoming environment for every guest.

Key Responsibilities

• Maintain cleanliness, hygiene, security and presentation of all assigned rooms in line with hotel standards.
• Perform cleaning duties in guest rooms according to the guest’s stay status.
• Inspect and clean all facilities, furniture, and fixtures, report damage to supervisors.
• Attend to guest requests promptly and courteously.
• Complete and update allocation sheets with room status, linen changes, and special requests. Weekend availability is a requirement. Experience is preferred but not mandatory. Training to the IHG Way of Clean will be provided. En Holiday Inn Cincinnati Riverfront, el equipo de limpieza es responsable de crear un ambiente limpio, cómodo y acogedor para cada huésped. Responsabilidades clave Mantener la limpieza, la higiene, la seguridad y la presentación de todas las habitaciones asignadas de acuerdo con los estándares del hotel. Realizar tareas de limpieza en las habitaciones de los huéspedes según el estado de la estancia del huésped. Inspeccionar y limpiar todas las instalaciones, muebles y accesorios, informar sobre daños a los supervisores. Atender las solicitudes de los huéspedes de manera rápida y cortés. Completar y actualizar las hojas de asignación con el estado de las habitaciones, cambios de ropa de cama y solicitudes especiales. Aspirar los pasillos, quitar el polvo, limpiar manchas y pulir según lo asignado. Informar de inmediato sobre problemas de mantenimiento, objetos perdidos y preocupaciones de seguridad. Seguir los protocolos de seguridad, usar equipo de protección y cumplir con todos los estándares del hotel. Trabajar con horarios flexibles, asistir a capacitaciones y cumplir con los objetivos de productividad y satisfacción del huésped. La disponibilidad los fines de semana es un requisito. Se prefiere experiencia, pero no es obligatoria. Se proporcionará capacitación según el Estilo de Limpieza de IHG.
• Vacuum corridors, dust, spot clean, and polish as assigned.
• Report maintenance issues, lost items, and security concerns immediately.
• Follow safety protocols, use protective equipment, and adhere to all hotel standards.
• Work flexible rosters, attend training, and meet productivity and guest satisfaction targets.