Responsibilities
- Clean and service assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
- Keep an organized linen cart that is neat, well stocked, and orderly.
- Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems.
- Maintain security of equipment, keys, and supplies issued to you.
- Report lost and found articles to your supervisor.
- Respond to guest requests in a friendly and timely manner.
Responsibilities (Spanish)
- Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel.
- Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado.
- Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc.
- Mantener la seguridad de su equipo, llaves y suministros que se le entreguen.
- Informar artículos perdidos y encontrados a su supervisor.
- Responda a las solicitudes de los huéspedes de manera amistosa y oportuna.
Imagínese cómo se sienten nuestros huéspedes cuando abren la puerta de la habitación del hotel que acaba de ser limpiada y la ven impecable y limpia. El trabajo que realiza tiene un impacto en la satisfacción de los huéspedes y puede marcar la diferencia en el regreso o no de los huéspedes a nuestro hotel.
Qualifications
- Prior housekeeping or hospitality experience preferred.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Physical ability to perform cleaning tasks and lift/carry supplies or equipment.
- Flexibility to work varied shifts, including weekends and holidays.
- Commitment to safety, sanitation, and guest service standards.
Benefits (Full-Time Associates Only)
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Equal Opportunity Employer
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer