Housekeeping Floor Supervisor

CoolWorks.com - Jobs in Great Places; Big Sky (MT); On-site; USD 36,000 - 60,000; Full time

Job summary

CoolWorks.com - Jobs in Great Places is seeking a Housekeeping Floor Supervisor to lead day-to-day housekeeping operations, ensuring excellent guest service and adherence to standards. The role partners with management to support the hotel's goals, vision and values.

Responsibilities include inspecting areas for cleanliness, coaching and training House Attendants, and coordinating room turnover to ensure prompt check-in for guests.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 2 years’ experience in hotel housekeeping.
• Must be able to speak, read, write and understand English.
• Knowledge of hotel housekeeping operations.
• Knowledge of housekeeping service techniques and cost controls.
• Intermediate skills with Word, Excel, PowerPoint, Outlook.

Responsibilities

• Thoroughly inspecting assigned areas and providing feedback on cleanliness against standards.
• Providing supervision, coaching and training to House Attendants, Public Area Attendants and Room Attendants.
• Ensuring prompt return of clean rooms to reception for incoming guests after inspections.

Skills

Supervision

Coaching

Training

English proficiency

Education

High School Diploma or equivalent education

2 years experience in hotel housekeeping

Tools

Microsoft Office

Job description

Housekeeping Floor Supervisor SUMMARY

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company’s goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Thoroughly inspecting assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards

• Providing supervision, coaching and training to House Attendants, Public Area Attendants and Room Attendants

• When involved in guest room inspections and corrections need to be made, ensuring the prompt return of clean rooms to reception for incoming guests

QUALIFICATIONS

• High School Diploma or equivalent education preferred

• Minimum 2 years’ experience in a hotel housekeeping function

• Must be able to speak, read, write and understand English

• Knowledge of hotel housekeeping operations

• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses

• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must have finger dexterity to be able to operate office equipment.