Housekeeping/EVS Supervisor-Westlake Facility

Hospice of the Western Reserve, Inc.; Westlake (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Hospice of the Western Reserve (Reserve Care) in Westlake, OH, seeks an EVS Supervisor for a Sunday–Thursday 7:00 am–3:30 pm schedule at our Westlake Facility. You will lead the environmental services team, ensure high standards of cleanliness, safety, and patient environment, and coordinate maintenance tasks.

Qualified candidates bring 2+ years in a team lead/supervisor role, 1+ year EVS experience, and knowledge of cleaning procedures and chemical handling.

Qualifications

• Minimum two years’ experience as a Team Lead, Project Manager or Supervisor in clinical, hotel, or property management setting.
• Previous supervisor experience is required.
• Minimum of 1-year EVS experience or equivalent.
• Good knowledge of cleaning procedures.
• Some knowledge of proper chemical usage.
• Highly motivated and self-directed.

Responsibilities

• Perform building and grounds security checks.
• Investigate security incidents and compile appropriate documentation.
• Responds to crisis intervention, emergency preparedness, alarms, etc.
• Maintain sidewalks and building entrances (snow removal, ice melt, trash removal).
• Performs tasks associated with Durable Medical Equipment Program.
• Remove all trash including Hazardous Waste.
• Receive and deliver materials to appropriate locations.
• Stock linen and remove soiled linen.
• Prepare routine and special event setups.
• Respond to maintenance and repair requests.
• Performs routine preventive maintenance.
• Perform janitorial and housekeeping tasks including cleaning patient rooms.
• Perform general floor care including buffing, scrubbing, waxing, and extracting.
• Assist in developing and implementing policies and procedures.
• Assist in selecting, training and orienting personnel.
• Assist in evaluating performance management such as promotions, disciplinary actions, and terminations.
• Assist in counseling and guiding staff and providing in-service education.
• Maintain employee records.
• Participate in staff meetings, inter-agency meetings and facility committees as requested.
• Maintain a good working relationship with other facility staff.
• Establish programs to assure that a high quality of service and public image is maintained.
• Maintain records and statistics for administrative and regulatory purposes.
• Ensure compliance with OSHA, JCAHO, State and Federal regulations.
• Assist in development and management of operating budget.
• Manage the allocation of resources within the defined budget.
• Participate and support volunteer utilization within the area of responsibility.
• Promote customer service relations for internal and external customers according to the HWR standards.
• Develop and maintain relationships with service/supply vendors.
• Operate with a flexible work schedule.
• Other duties as assigned.

Skills

Team leadership

Project management

Supervisory experience

EVS experience

Cleaning procedures

Chemical handling

Job description

The schedule for this role is Sunday thru Thursday, 7:00 am-3:30 pm, and will be located at our Westlake Facility.

Hospice of the Western Reserve is now Reserve Care. Our new name reflects the full scope of care we provide while honoring nearly 50 years of trusted service. We continue to deliver expert hospice, palliative and grief support with the same compassionate team. When you join Reserve Care, you become part of a legacy that walks alongside patients, families and communities with guidance and meaningful support during life’s most important moments.

JOIN US IN MAKING THE MOST OF EVERY DAY!

Reserve Care operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

WHY US?

We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

We have a passion for purpose-driven work! Do you?

JOIN OUR FAMILY!

WHAT YOU WILL DO:

• Perform building and grounds security checks.


• Investigate security incidents and compete appropriate documentation.


• Responds to crisis intervention, emergency preparedness, alarms, etc.


• Maintain sidewalks and building entrances (i.e. snow removal, spreading ice melt, trash removal, etc.)


• Performs tasks associated with Durable Medical Equipment Program.


• Remove all trash including Hazardous Waste.


• Receive and deliver materials to appropriate locations.


• Stock linen and remove soiled linen.


• Prepare routine and special event setups.


• Respond to maintenance and repair requests.


• Performs routine preventive maintenance.


• Perform janitorial and housekeeping tasks including cleaning patient rooms.


• Perform general floor care including buffing, scrubbing, waxing, and extracting.


• Assist in developing and implementing policies and procedures.


• Assist in selecting, training and orienting personnel.


• Assist in evaluating performance management such as promotions, disciplinary actions, and terminations.


• Assist in counseling and guiding staff and providing in-service education.


• Maintain employee records.


• Participate in staff meetings, inter-agency meetings and facility committees as requested.


• Maintain a good working relationship with other facility staff.


• Establish programs to assure that a high quality of service and public image is maintained.


• Maintain records and statistics for administrative and regulatory purposes.


• Ensure compliance with OSHA, JCAHO, State and Federal regulations.


• Assist in development and management of operating budget.


• Manage the allocation of resources within the defined budget.


• Participate and support volunteer utilization within the area of responsibility.


• Promote customer service relations for internal and external customers according to the HWR standards.


• Develop and maintain relationships with service/supply vendors.


• Operate with a flexible work schedule.


• Other duties as assigned.

SUCCESS CAPABILITIES:

• A minimum of two years’ experience as a Team Lead, Project Manager or Supervisor in clinical, hotel, or property management setting.


• Previous supervisor experience is required.


• Minimum of 1-year EVS experience or equivalent.


• Good knowledge of cleaning procedures.


• Some knowledge of proper chemical usage.


• Highly motivated and self-directed.

Physical

This is medium to heavy work requiring the exertion of up to 100 pounds of force occasionally, and up to 20 pounds of force frequently; work requires climbing, balancing, stooping, kneeling, reaching, standing, pushing, pulling, lifting, fingering, grasping, and repetitive motions; vocal communication; hearing, and visual acuity. Employee is subject to inside and outside environmental conditions, hazard, and atmospheric conditions.