Housekeeping Dispatcher Supervisor

Post Ranch Inn; California (MO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Affordable insurance plans

Paid vacation and sick time

401K Retirement Matching Contribution

Onsite employee housing (based on availability)

Job summary

A luxury resort in California is seeking a Housekeeping Dispatcher to ensure smooth operations in communication among departments, primarily focusing on enhancing the guest experience. The ideal candidate will have experience in an administrative role, excellent bilingual communication skills, and the ability to work independently in a fast-paced environment. Benefits include onsite employee housing, competitive insurance plans, and a supportive work culture.

Qualifications

• 1 year experience in an administrative role, preferably in a Housekeeping department.
• Must have effective verbal and written communication skills in both English and Spanish.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Communicate and work closely with the Front Office, Housekeeping, and Maintenance Departments.
• Assist in various positions to ensure smooth daily operations.
• Provide unique guest experiences.

Skills

1 year experience in an administrative role

Proven track record of providing unique guest experiences

Excellent communication and interpersonal skills

Basic computer skills (Google Workspace)

Effective verbal and written communication in English and Spanish

Valid driver's license

Job description

Are you inspired by nature, human connection and working in the beauty of Big Sur? We invite you to join a friendly anddedicated team of hospitality professionals to provide a world class guest experience at Post Ranch Inn as a Housekeeping Dispatcher.

JOB OBJECTIVE

The Dispatcher plays an important role in communicating and working closely with mainly the Front Office, Housekeeping, and Maintenance Departments. Other Departments will also require assistance as it relates to Housekeeping matters. The Dispatcher will be cross trained in various positions for a deeper understanding of the overall Housekeeping Operations to ensure smooth daily operations and add value to Post Ranch Inn’s Total Guest Experience.

ESSENTIAL SKILLS

• 1 year experience in an administrative role, preferably in a Housekeeping department
• Must have a proven track record of providing unique guest experiences
• Work independently in a fast-paced environment
• Possess excellent communication, interpersonal skills, and telephone etiquette
• Basic computer skills required (Google Workspace including Word, Excel, PowerPoint)
• Must have effective verbal and written communication skills in both English and Spanish
• Valid driver's license

PHYSICAL REQUIREMENTS

• Ability to use repetitive hand and body motions on a regular basis such as grasping, writing, typing, listening, hearing, and visual acuity
• Ability to stand and walk for extended periods of time on varying ground levels with stairs on a regular basis
• Ability to lift 50 pounds or more on a consistent basis and to bend, stoop, stretch, climb and squat frequently to fulfill a range of manual tasks

Pay rate for the Housekeeping Dispatcher position is $21.00-23.00 per hour

ABOUT US

Post Ranch Inn is one of the most acclaimed luxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guest rooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility. Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant. This Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.

Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays. Post Ranch Inn is also proud to offer onsite employee housing (based on availability).

This is a non-management position

This is a full time position