In Room Dining Attendant (IRD)

POST RANCH INN

Posts (CA)

On-site

USD 19,000 - 27,000

Full time

9 days ago

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Benefits offered by this job

Affordable insurance plans

Paid vacation time

401K retirement matching

Discounts throughout property

Guest experience stays

Culinary reference library

Educational trips

Ongoing culinary education

Garden ingredients on property

Job summary

Post Ranch Inn invites you to join its in-room dining team as an In Room Dining Attendant in Big Sur, CA. You will set up IRD stations, ensure timely service, and assist in server duties with a guest-first approach.

Responsibilities include maintaining station cleanliness, tracking orders, answering menu questions, and collaborating with Sierra Mar Management to deliver world-class experiences while upholding HR and SOP standards.

Qualifications

Be organized in all areas of work.
Have a sense of urgency with regards to all duties.
Communicate clearly with servers, hosts, and managers on any issues that would prevent the accurate and timely performance of duties.
Maintain a clean uniform and proper attire at all times without exception.
Maintain and follow high safety standards and personal conduct.
Deal successfully with a variety of individuals from various backgrounds.
Effective verbal and written communication skills in English; secondary languages preferred for ESL guests and staff alike.
Comply with the attendance policy including meal breaks and rest breaks.

Responsibilities

Set up IRD stations with all items needed for shift.
Assist in checking that food is presentable and clean, and that no items are missing from tickets.
Help clear soiled dishes, baskets, and trash from guest rooms.
Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants.
Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary.
Assist in Server Assistant duties as needed and prescribed by the MOD.
Possess menu knowledge and be able to answer guest questions about the food and the property.
Engage in sincere and warm interaction with all guests including consistent eye contact and a smile.
Fill/assist other stations when IRD is slow.

Skills

Be organized

Sense of urgency

Clear communication

Clean uniform

Safety standards

Diversity & inclusion

English proficiency

Education

High School diploma or equivalent

Job description

In Room Dining Attendant (IRD) (Big Sur, CA)

Are you inspired by nature, food, human connection and the beauty of the Pacific Ocean? We invite you to join a friendly and innovative team of dedicated hospitality professionals to provide a world class guest experience at Post Ranch Inn as anIn Room Dining Attendant (IRD)

Set up IRD stations with all items needed for shift including but not limited to: boxed water, rollups, salt and pepper shakers, condiments, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
Assist in checking that food is presentable and clean, and that no items are missing from tickets
Help clear soiled dishes, baskets, and trash from guest rooms once guests call for dish
pick-ups
Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants/Sierra Mar Management
Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary by the MOD
Assist in Server Assistant duties as needed and prescribed by the MOD
Possess menu knowledge and be able to answer guest questions about the food and the property
Perform side work in a timely and accurate manner
Engage in sincere and warm interaction with all guests including consistent eye contact and a smile
Fill/assist other stations when IRD is slow. Example: help run food in the restaurant
Follow all SOPs and rules set forth by HR and Sierra Mar management
Other duties as assigned

ESSENTIAL JOB FUNCTIONS:

Set up IRD stations with all items needed for shift including but not limited to: boxed water, rollups, salt and pepper shakers, condiments, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
Assist in checking that food is presentable and clean, and that no items are missing from tickets
Help clear soiled dishes, baskets, and trash from guest rooms once guests call for dish
pick-ups
Keep an ongoing list of guest rooms that have received IRD orders to provide to the Host team/other IRD attendants/Sierra Mar Management
Close down station, put away all supplies, clean areas, and perform any closing duties deemed necessary by the MODAssist in Server Assistant duties as needed and prescribed by the MOD
Possess menu knowledge and be able to answer guest questions about the food and the property
Perform side work in a timely and accurate manner
Engage in sincere and warm interaction with all guests including consistent eye contact and a smile
Fill/assist other stations when IRD is slow. Example: help run food in the restaurant
Follow all SOPs and rules set forth by HR and Sierra Mar management
Other duties as assigned

ESSENTIAL WORK SKILLS:

Be organized in all areas of work
Have a sense of urgency with regards to all duties
Communicate clearly with servers, hosts, and managers on any issues that would prevent the accurate and timely performance of duties
Maintain a clean uniform and proper attire at all times without exception
Maintain and follow high safety standards and personal conduct
Deal successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds
Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike
Comply with the attendance policy including meal breaks and rest breaks, reporting any discrepancies to management
Follow Company policies and procedures as established in the Employee Handbook

WORK EXPERIENCE AND PHYSICAL REQUIREMENTS:

High School diploma or equivalent preferred
Valid U.S. Driver’s License for driving company vehicles
Ability to use repetitive hand and body motions on a regular basis such as grasping, writing, typing, listening, hearing, and visual acuity
Ability to stand and walk for extended periods of time on varying ground levels with stairs on a regular basis
Ability to lift 25 pounds or more on a consistent basis and to bend, stoop, stretch, climb and squat frequently to fulfill a range of manual tasks

Pay rate for the In Room Dining Attendantposition is $16.90per hour + tips

ABOUT US:Post Ranch Inn is one of the most acclaimedluxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guest rooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility.
Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include theSierra Marrestaurant. ThisWine SpectatorGrand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.
Post Ranch Inn offers its employees a chance to experience Big Sur at its finest.