Hotel Housekeeper (FT)

PENN Entertainment, Inc.; Lawrenceburg (KY); On-site; USD 1,653,120 - 2,204,160; Full time

Job summary

PENN Entertainment in Kentucky seeks a dedicated Housekeeper to maintain clean and welcoming guest spaces, including guest rooms and public areas. You will sort, clean, and restock while ensuring comfort and safety for guests during shifts.

The role requires 18+, ability to read and speak English, physical stamina to lift up to 50 lbs, and availability for nights/weekends. Initial placement within pay range follows experience; benefits and time off accrue with tenure.

Qualifications

• Must be at least 18 years old.
• Must be able to read, write, understand, and speak English.
• Ability to lift and move up to 50 lbs and work in a fast-paced environment.

Responsibilities

• Sorts, counts, folds, and carries linens and makes beds.
• Replenishes supplies and cleans public areas as needed.
• cleans carpets, washes windows, and maintains restroom areas.
• Responds to housekeeping requests from guests and staff.
• Ensures safety and cleanliness to company standards.

Skills

English proficiency

Stamina

Attention to detail

Education

High School Diploma or GED

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Sorts, counts, folds, marks, or carries linens and makes beds.
• Replenishes supplies such as drinking glasses, linen, sundries, and other items.
• Checks wraps and renders personal assistance to patrons.
• Moves furniture (hangs drapes) and rolls carpet.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Dusts furniture, washes walls, ceiling, and woodwork.
• Washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays.
• Transports waste and trash to disposal area.
• Replenishes batHRoom supplies.
• Cleans lobby area, steps, and main public areas when necessary or upon request.
• Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested.
• Cleans employee areas (i.e., break room, back offices, and locker room).
• Responds to calls for Housekeeping problems: broken glass, spills, toilet backups, etc.
• Shampoos carpets, scrubs steps, and strips and waxes tile floors.
• Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

Requirements

• Must be at least 18 years of age.
• High School Diploma or General Education Degree (GED) preferred; or one to three months of related experience and/or training; or equivalent combination of education and experience.
• Must be able to read, write legibly, understand, and speak English.
• Ability to clean as directed at an acceptable performance rate.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must be able to lift and/or move up to 50 lbs.