Housekeeping Coordinator

Hyatt Hotels Corporation

United States

On-site

USD 45,000 - 48,000

Full time

2 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Extended health insurance

Dental benefits

RRSP matching

Paid days off

Complimentary hotel nights

Hyatt discounts

Tuition reimbursement

Headspace wellbeing

Job summary

Hyatt Vancouver Downtown Alberni is seeking a dedicated full-time Housekeeping Coordinator to join the Housekeeping department. The role requires attention to detail, strong communication, and a commitment to delivering a refined, luxury guest experience.

Responsibilities include scheduling, monitoring HOTSOS, and ensuring cleanliness standards across rooms and public areas. The position emphasizes inter-departmental collaboration and adherence to safety and service protocols.

Qualifications

Demonstrates a genuine passion for delivering thoughtful, personalized service in a luxury hospitality setting.
Must be able to work a variety of shifts and flexible hours based on business needs.
Excellent verbal and written communication with guests, colleagues, and leaders.

Responsibilities

Coordinate and monitor weekly and daily housekeeping schedules to ensure correct staffing levels.
Monitor HOTSOS system to ensure requests are completed in a timely manner.
Inspect rooms, public areas, and back-of-house areas to meet Hyatt Five Star Forbes and Five Diamond standards.
Assist with office duties and guest retrieval tasks as needed.
Track inventory of guest, operating, linen, and cleaning supplies bi-weekly, monthly, and quarterly.
Maintain a safe working environment by preventing accidents.
Facilitate inter-departmental communication to provide guest support.

Skills

Guest service

Verbal communication

Written communication

Organizational skills

Time management

Attention to detail

Flexible shifts

Professional demeanor

Interpersonal skills

Diversity awareness

Tools

HotSOS

REX

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences.Hyatt is a place where high expectations are not just met – they are exceeded.

Benefits

Extended Health and Dental benefits for you and your dependents 30 days after joining
Employer RRSP Matching Contributions
Paid medical days and personal days
Complimentary hotel nights and discounts at Hyatt properties around the world
Tuition reimbursement program and career development program, Leading@Hyatt
Wellbeing Programs such as Headspace

Hyatt Vancouver Downtown Alberni is undergoing a multi-million-dollar redesign to elevate our guestrooms, residential-style lobby, public spaces, and spa, and will transition to the Park Hyatt brand in 2027.

We are seeking dedicated guest service oriented full-time Housekeeping Coordinator to join the Housekeeping department.

This candidate must be detail-oriented and meticulous in upholding Hyatt cleanliness standards, while demonstrating strong interpersonal and verbal communication skills and a genuine commitment to delivering a refined, luxury-level guest experience.

Key Responsibilities

Coordinate and monitor weekly and daily schedules to ensure correct staffing levels.
Monitor the HOTSOS system to ensure requests are completed in a timely manner.
Rooms, public area, back of house inspection with focus on Hyatt cleanliness, Five Star Forbes and Five Diamond AAA service standards.
Assist with office duties such as morning and evening task assignment, Lost and found tracking, storage, guest retrieval, release and disposal.
Monitoring guest, operating, linen and cleaning supply levels with bi-weekly, monthly and quarterly inventories.
Maintain a safe working environment through the prevention of accidents.
Facilitate inter-departmental communication to effectively provide guest support.
Monitor and act on special requests as needed, VIPs, special needs rooms, etc.
Performs other adhoc duties and responsibilities as required.
Assisting with administering new policies and any new learning assignment/completion

Qualifications

Demonstrates a genuine passion for delivering thoughtful, personalized service in a fast-paced luxury hospitality environment.
Must be available to work a variety of shifts and flexible hours based on business needs.
Possesses excellent verbal and written communication skills, with the ability to interact professionally with guests, colleagues, and leaders.
Demonstrates strong guest service skills and a commitment to creating refined, seamless, and memorable guest experiences.
Maintains a polished, professional, fair, and composed presence at all times.
Comfortable communicating with a diverse group of individuals and adapting communication style as appropriate.
Possesses excellent organizational, time management, and attention-to-detail skills.
Able to manage multiple priorities while maintaining accuracy and service standards.
Previous experience with HotSOS and/or REX is preferred.
Previous experience in a luxury hotel or upscale hospitality environment is preferred.
Working knowledge of a unionized workforce is an asset.