Housekeeping Coordinator

University of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Job summary

The University of Pittsburgh is looking for a Housekeeping Coordinator to supervise custodial operations for residential and administrative buildings. This full-time role involves managing a team, conducting inspections, training staff, and overseeing administrative tasks.

The ideal candidate will hold a Bachelor's Degree and have at least 3 years of experience in custodial management. Responsibilities include ensuring compliance with safety standards, managing vendor contracts, and maintaining a professional service-oriented approach.

Qualifications

• 3+ years of experience in custodial services management.
• Ability to manage a team of over 20 custodians.
• Experience with labor relations and grievance procedures.

Responsibilities

• Supervise and train assistant managers and custodians.
• Conduct regular facility inspections and quality reporting.
• Manage work orders, scheduling, and supply ordering.

Skills

Supervising custodial operations

Employee relations

Training and evaluation

Timekeeping

Inspection and quality assurance

Education

Bachelor's Degree

Job description

Housekeeping Coordinator

Responsible for supervising and managing comprehensive custodial operations for residential and administrative buildings at the University of Pittsburgh. Responsible and accountable for the day to day operational and administrative activities of the custodial services under scope of responsibility. Provides guidance, training, and evaluates work performance of supervisors and custodians that supports the delivery of services to the campus. Takes an active part in the service implementation of student arrivals/departures, conferences, and events when deemed appropriate. Collaborates and coordinates essential support for special events, other functions, emergencies and provides ground coordination for emergency and weather related incidents. Accountable for evaluating, atraining coaching and mentoring and technical expertise of supervisors. Ensure preductivity of custodians with brad discretion on evaluating work areas for effectivness and efficiency. Engage in frequent communication, coashing, counseling, redirection and correction to ensure expected perfomrnace levels. Establish, monitor and maintain viable inspection, correctivve action and follow up programs.

Proactively work with employee and labor relations including progressive discipline as needed and directed by the CBA. Refers further disciplicnary action to the Senior manager of Custodial services. Work with Employee and labor relations to uphold procedure and FM policies and collaborate on the greivenace process. Perform and oversee administrative tasks such as labor entry, timekeeping, work schedules, ect. Prepare and proofread correspondance. Ensure accuracy of all materials and documents and completes administrative duties in a teimely manner to ensure sercice and compliance (timecards, performance reviews ect.) Document, review, assign, and manage work within the TMA system in accordance with department policy. Regularly inspect all assigned facilities and complet reports in support of quality of custodial services. Provide ongoing training and development fo supervisors and custodial staff. Assist supervisors in scheduling training for new staff.

Work closely with the facility managers regarding maintenance issues and reports on repairs with emphasis on lighting, dispensers, and other related items associated with custodial services. Proactively interact with University of Pittsburgh staff on all levels who work in buildings to solicit feedback regarding quality of custodial services, including other members of Facilities Management Team.

Job Summary

Manages the day-to-day operations and administrative activities of the custodial program. Monitors all custodial service and vendor contracts and verifies invoices. Evaluates, purchases, and repairs equipment to ensure safety.

Essential Functions

Supervise, train, evaluate, and develop assistant managers who oversee supervisors who oversee 20+ union custodians; coach and conduct annual performance reviews. Administer progressive discipline under the collective bargaining agreement, manage the grievance procedure, and enforce FM policies. Run inspection/corrective-action programs, perform regular facility inspections and QA reporting, and manage work orders in the TMA and Smart Inspection system. Handle labor entry, timekeeping, scheduling, supply ordering, and recordkeeping; monitor vendor contracts and verify invoices.

Ensure compliance with cleaning procedures, PPE, SDS, chemical safety, and equipment-use standards. Coordinate and support work during weekends, holidays, weather events, emergencies, or special events as needed. Maintains a professional, responsive, and service-oriented approach with staff, supervisors, managers, building occupants, vendors, and University partners.

Physical Effort

Walking 50-60% of the day. Lifting: 10% of the day not to exceed 50lbs. Sitting 20-30% of the day. Climbing and squatting 5% of the day. Must have use of all limbs and must have Driver's License.

Qualifications

• Job Classification: Staff.Manager - Custodial Services
• Job Family: Campus Operations
• Job Sub Family: Facilities
• Minimum Education Level Required: Bachelor's Degree
• Minimum Years of Experience Required: 3
• Work Schedule: Monday through Friday 8am to 4:30pm
• Assignment Category: Full-time regular