Housekeeping Clerk

Hilton; McLean (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading global hospitality company seeks a Housekeeping Clerk for exceptional service delivery. The role involves managing communications, assisting housekeeping operations, and maintaining records in a dynamic hotel environment, providing opportunities for personal and professional growth.

Qualifications

• At least 1 year of administrative experience.
• Fluency in English is advantageous.

Responsibilities

• Logging all calls and distributing tasks to relevant team members/departments.
• Assisting the Assistant Executive Housekeeper with store management.
• Managing all lost and found items.

Skills

Good written and verbal communication skills

Knowledge of Housekeeping office operations

Active listening skills

Education

University or pre-university education

Tools

Microsoft Office

Opera

OnQ systems

Job description

Housekeeping Clerk

Job Number : HOT0AQST

Work Locations

Hilton Okinawa Miyako Island Resort, 550-7 Ageta, Kugai, Hirara, Miyakojima, 906-0015

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer millions of travelers who stay with us every year a welcome they will never forget. Our family of brands includes Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As the Housekeeping Clerk, you will be responsible for:

• Logging all calls and distributing tasks to relevant team members/departments.
• Assisting the Assistant Executive Housekeeper with store management.
• Submitting purchase orders to maintain housekeeping supplies at par levels.
• Assisting Room Attendants and Floor Supervisors with guest requests, problems, and room availability.
• Attending briefings for Room Attendants and Turndown Attendants, ensuring relevant information is delivered.
• Ensuring the safety of keys and work phones during operation.
• Signing in at the start and out at the end of each shift.
• Managing all lost and found items, records, storage, and issue management following standard procedures.
• Handling department records for attendance, leave, sick leave, no-pay leave, etc.
• Properly filing all Housekeeping documents.
• Assisting with monthly tracking records as required.
• Adhering to hotel policies, Hilton code of conduct, security, and emergency procedures.
• Performing any additional duties assigned by management.

What are we looking for?

A Housekeeping Clerk at Hilton should embody the following qualities:

• University or pre-university education.
• At least 1 year of administrative experience.
• Good written and verbal communication skills.
• Fluency in English is advantageous.
• Knowledge of Housekeeping office operations.
• Proficiency in Microsoft Office, Opera, and OnQ systems.
• Active listening skills and the ability to build on good ideas.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering luxurious hotels, resorts, extended-stay suites, and mid-priced hotels. For nearly a century, Hilton has provided exceptional accommodations, service, amenities, and value to business and leisure travelers. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable experiences worldwide. Our Team Members are at the heart of this mission!

EOE / AA / Disabled / Veterans

Schedule

Full-time

Brand : Hilton Hotels & Resorts

Housekeeping and Laundry