Housekeeping Attendant - Trailhead Lodge

Mt. Bachelor LLC.; Bend (OR); Hybride; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free employee season pass

Dependent passes discount

Friends & family day passes

Free transportation to Bend, Sunriver,

Discounts across the resort

Seasonal housing program

Summer camping program

401k with company match

Discounted daycare onsite

Local & national discounts

IKON pass reciprocal access

Interviews in Bend on site

Résumé du poste

Mt. Bachelor is hiring a Housekeeping Attendant to maintain guest rooms and public areas at Trailhead Lodge on-site in Bend, OR. You will work under the Housekeeping Supervisor to ensure cleanliness, comfort, and presentation that meets Trailhead Lodge standards.

The role emphasizes guest satisfaction, teamwork with the Guest Experience and Facilities teams, and adherence to safety and cleaning procedures. Weekend and holiday shifts are possible.

Qualifications

• High school diploma or equivalent required.
• Prior housekeeping/cleaning experience preferred but not required.
• Ability to follow instructions and work independently.
• Strong attention to detail and organization.

Responsabilités

• Clean and service guest rooms per standards, including beds, linens, and amenities.
• Clean and maintain bathrooms with approved products.
• Restock rooms with towels, toiletries, and amenities.
• Tidy public areas for a welcoming environment.
• Report maintenance or safety issues to supervisor.
• Follow daily tasks and time standards.

Connaissances

Attention to detail

Physical stamina

Independent worker

Customer service

Formation

High school diploma or equivalent

Outils

Housekeeping systems

Microsoft 365

Description du poste

Benefits & Perks

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

The Housekeeping Attendant is a hands‑on, guest-focused role responsible for maintaining the cleanliness, comfort, and overall presentation of guest rooms and public spaces at Trailhead Lodge. Reporting directly to the Housekeeping Supervisor, this position plays an essential role in creating a welcoming, well‑cared‑for environment that meets Trailhead Lodge standards and exceeds guest expectations.

Housekeeping & Cleaning Responsibilities

• Clean and service guest rooms according to Trailhead Lodge standards, including making beds, replenishing linens and amenities, dusting, vacuuming, and sanitizing surfaces.
• Clean and maintain bathrooms, including sinks, toilets, showers, mirrors, and floors, using approved cleaning products and procedures.
• Restock guest rooms with towels, linens, toiletries, and other standard amenities.
• Clean assigned public areas, hallways, and common spaces to ensure a consistently clean and welcoming environment.
• Identify and promptly report maintenance issues, safety concerns, or damaged items to the Housekeeping Supervisor.
• Follow daily work assignments, checklists, and time standards provided by the Housekeeping Supervisor.

Quality Standards & Attention to Detail

• Maintain consistent cleanliness, organization, and presentation in all assigned areas.
• Perform self‑checks of completed rooms and spaces before marking them ready.
• Take pride in leaving each room and space clean, orderly, and guest‑ready.
• Follow established cleaning procedures, chemical usage guidelines, and safety standards.

Guest Experience & Team Collaboration

• Work collaboratively with the housekeeping, Guest Experience, and Facilities teams to support room readiness and ensure smooth daily operations.
• Maintain a polite, professional, and respectful demeanor when interacting with guests.
• Be guest‑aware while working in public areas, minimizing disruption and maintaining privacy.
• Support teammates during high‑volume days or special projects as assigned.

Role Structure & Accountability

• Work is performed under the direction and scheduling of the Housekeeping Supervisor. Reliability, punctuality, and consistency are essential to success in this position.
• This role contributes directly to guest satisfaction through cleanliness, care, and attention to detail.

Work Location & Schedule

On‑site position at Trailhead Lodge. Schedule may include weekends, holidays, and varying shifts based on occupancy needs. Property operates year‑round.

Additional Expectations

• Maintain a safety‑first mindset for guests, coworkers, and self.
• Follow all cleaning, chemical handling, and PPE procedures.
• Treat guests, teammates, supervisors, and vendors with professionalism and respect.
• Take pride in the appearance and care of the property.
• Remain adaptable and willing to support other housekeeping or operational needs as requested.
• Demonstrate a positive attitude and willingness to learn and improve skills.

Interpersonal Contacts

• Works closely with Facilities Maintenance Supervisor and Attendant, Guest Experience Supervisor and agents, Night Audit, and other Lodge Services team members.
• May, on occasion, interface with supply vendors, laundry services, and operational support partners as needed.

Required Knowledge, Skills & Experience

• High school diploma or equivalent required.
• Prior housekeeping or cleaning experience in a hotel or hospitality setting is preferred but not required.
• Ability to follow instructions and work independently.
• Strong attention to detail and organization.
• Ability to perform physical tasks, including lifting, bending, standing, and walking for extended periods.

Technical & Computer Skills

• Proficient or comfortable in learning and using housekeeping or property management systems to update room status.
• Proficient with Microsoft 365 tools, including Outlook, Word, Excel, and Teams.

Physical Capabilities

As needed to fulfill the job scope.

Minimum Experience Required

1+ years in a similar role.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive discussion with the Human Resources Department before such accommodation can be made. In addition to the specific conditions below, every position at Mt. Bachelor (Trailhead Lodge) requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Range

$19-20/hr

Minimum Age Requirement

18+

Come Work Where You Play!

Free employee season pass and free or discounted dependent(s) season pass, Free and discounted friends & family day passes, Free transportation to & from Bend, Sunriver, and La Pine, Discounts across the resort (food & beverage, retail, rentals, lessons & more), Winter season employee housing program & Summer season camping program, 401k with up to 5% company match & immediate vesting, Discounted daycare onsite at Mt. Bachelor, Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more), Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts, *** Interviews will be conducted in person & onsite in Bend, OR. Candidates must be able to interview in person in Bend, OR, to be considered. *** This role does not offer any relocation assistance. Part-Time & Full-Time roles available.

Equal Opportunity Statement

Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.

About POWDR

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR’s awesome places include Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah; and SilverStar Mountain Resort in British Columbia, Canada. POWDR’s portfolio includes six mountain resorts, including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon; Snowbird in Utah. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park and Zion Lodge located in Zion National Park, operated under a long-term concessions contract with the National Park Service. Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah, Woodward PA in Pennsylvania, Woodward Copper in Colorado, Woodward Tahoe in California. POWDR is headquartered in Park City, UT. For more information, please visit our website.