Housekeeping Attendant

capitalvacations; Lincoln (NH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off

Holiday Pay

Career Growth

Medical/Dental with employer contrib<u

Job summary

Capital Vacations is seeking a reliable Housekeeper to maintain spotless rooms and common areas with a strong emphasis on guest satisfaction. You will prepare rooms, clean, restock supplies, and assist guests with inquiries in a fast-paced resort environment.

The ideal candidate has attention to detail, a solid work ethic, and prior hotel experience. We offer competitive benefits and opportunities for growth within a growing company.

Qualifications

• High School Diploma or GED is required.
• Previous hotel-related experience is preferred.
• Strong attention to detail and accuracy in a fast-paced environment.

Responsibilities

• Enter and prepare room for cleaning.
• Dust, vacuum, mop, clean bathrooms, remake beds, and restock supplies.
• Replenish guestroom and bath supplies.
• Perform rotation cleaning duties and minor maintenance tasks as needed.
• Anticipate guest needs and respond promptly to requests and complaints.
• Familiar with resort services and local attractions to assist guests.
• Maintain cleanliness and organization of assigned areas.
• Update room-cleaning status and restock cart at shift end.
• Aim to achieve and exceed guest satisfaction scores.

Skills

Attention to detail

Strong work ethic

Organizational skills

Guest relations

Education

High School Diploma/GED

Job description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribuition
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401 (k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

What you're great at:

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
• Replenishing guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
• Perform minor maintenance duties such as changing light bulbs, filters, etc.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Is familiar with resort services/features and local attractions/activities to assist guests' inquires.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Work to achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.

Here’s what you have already achieved:

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanliness
• Ability to work in a fast-paced environment with accuracy