Housekeeping Aide / Houseperson

Puget Sound Hospitality; Bellevue, Northern (WA, KY); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and AD&

6 paid holidays

PTO accrual from day 1

Supplemental insurance options (acc, S

401(K)

Marriott employee room rates

Marriott friends and family rates

Job summary

Puget Sound Hospitality is seeking a Housekeeping Aide for The Courtyard by Marriott Bellevue Downtown in Bellevue, WA. The role involves following a detailed daily checklist, delivering supplies, assisting guests, and maintaining clean guest rooms and public areas.

Responsibilities include lifting up to 30 lbs, communicating with the front desk, and upholding brand standards. This 24/7 operation requires flexible AM/PM shifts and offers benefits after 60 days for full-time staff.

Qualifications

• Strong communication with front desk/maintenance/housekeeping supervisor/manager
• Ability to listen, apologize, and get help when guests encounter problems
• Maintain exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Physical ability to lift up to 30 lbs and operate cleaning equipment safely

Responsibilities

• Follow a daily detailed checklist to complete duties
• Remove soiled linen and replace with clean supplies
• Deliver guest amenities and linen upon request
• Maintain cleanliness of guest rooms, hallways, and public areas
• Vacuum, dust, and report maintenance issues
• Stock and organize housekeeping storage and work areas
• Wash and return glasses per brand standards
• Maintain cleanliness of garbage/recycling areas and the lobby
• Support front desk and other hotel areas as needed

Skills

Communication skills

Guest interaction

Team oriented

Ability to multi-task

Hard-working

Safety awareness

Job description

Housekeeping Aide/Houseperson

Our company

The Courtyard by Marriott Bellevue Downtown is looking for a Housekeeping Aide to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area.

Mission Statement

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

Advancement Opportunities

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

The details

Salary

$24.00 - $24.00 per hour

Location

11010 NE 8th St. Bellevue, WA 98004.

Commute/Transportation

We are located just 1 block from the bus transit station and Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits

• Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D.
• We also have 6 paid holidays.
• PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.
• We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.
• We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.
• We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide.

Work shifts

The hotel is a 24/7 operation so flexibility to work AM and/or PM shift is preferred

The daily job duties

• Follow a daily detailed checklist to complete the following:
• Remove soiled linen and terry from housekeeping carts
• Remove garbage from housekeeping carts and replace with new liner
• Deliver supplies to housekeepers in a timely manner
• Deliver items to guest rooms upon request from guests or the front desk using brand service standards
• Maintain cleanliness of guest hallways by vacuuming, dusting, and reporting damage to maintenance
• Maintain cleanliness of housekeeping storage and work areas by removing garbage, laundry, dirty dishes, and restocking supplies
• Wash and return glasses to housekeepers using proper equipment and sanitization processes according to brand standards
• Maintain cleanliness of main garbage/recycling area of the hotel
• Maintain cleanliness of public areas including Lobby and entrance, Business center
• Public restrooms, driveway and surrounding sidewalks, Parking lot/Parking garage, guest and employee smoking area, fitness center, pool, elevator and elevator tracks, stairs
• Empty and clean garbage and recycling receptacles
• Maintain cleanliness of the Administrative offices

The Requirements

• Assist guests with luggage
• Maintain communication with front desk/maintenance/housekeeping supervisor/manager using a 2-way radio
• Knowing and providing information about property facilities
• Knowing how to listen, apologize, and get help when guests encounter problems
• Maintain exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Delivering amenities and linen to guests upon request
• Setting up baby cribs, and sofa beds
• Using special equipment and machines safely
• Use chemicals following the proper procedures and safety equipment
• Provide the best possible customer service to our guests
• Maintain a positive attitude during difficult or stressful situations
• Ability to multi-task and fulfill several demands in a short time frame
• Report any unsafe work practices
• Must be able to lift up to 30lbs, stand, squat, bend, and push cleaning machines and/or carts. Must be able to follow and complete a detailed checklist each shift.
• Must be team oriented
• Must have strong communication skills
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• E-VERIFY
• Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program. This Employer Participates in E-Verify English and Spanish (PDF)

Source: Puget Sound Hospitality