HOUSEKEEPING AIDE

SpringHill Suites by Marriott Sacramento Natomas; Sacramento (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their cleaning team. In this role, you will be responsible for maintaining cleanliness and organization in public areas and guest suites, ensuring a welcoming environment for all visitors. Your tasks will include everything from removing trash and soiled linens to assisting with special guest requests. This position offers a unique opportunity to contribute to guest satisfaction while working in a dynamic and supportive team. If you have a passion for cleanliness and customer service, this role is perfect for you!

Qualifications

• Ability to lift and carry a minimum of 50 pounds.
• Familiarity with hotel safety guidelines and emergency procedures.

Responsibilities

• Perform general cleaning duties in public areas and suites.
• Transport soiled linen and trash, and deliver supplies as needed.
• Maintain cleanliness of grounds and parking lot.

Skills

Cleaning Skills

Customer Service

Attention to Detail

Tools

Vacuum Cleaner

Laundry Equipment

Job description

Responsible for general cleaning duties and a variety of cleaning tasks in public areas and suites.

ESSENTIAL FUNCTIONS :

• Remove soiled linen and trash from suite attendant carts
• Transport soiled linen to laundry and trash to dumpster
• Deliver cribs, roll-aways, groceries and various related items to suites as requested by supervisor and/or guest. Return them to proper storage when the guest has finished using the items
• Move furniture as required. This may include setting up tables and chairs in all meeting rooms for guest functions
• Deliver supplies to proper storerooms and ensure locations are clean and organized
• Remove all debris and trash from grounds and parking lot and check all trash and recycling receptacles. Clean as necessary.
• Keep public areas neat and remove trash, mop floors and clean carpets as necessary or as requested by management
• Vacuum and clean fireplaces if applicable, replenish logs and tags
• Assist housekeeper in stripping floors and vacuuming when required
• Clean kitchen light fixtures, under refrigerators, ceiling fans, sliding glass door tracks and other items as assigned
• Flip mattresses in suites as directed by manager
• Hang curtains and privacy drapes
• Assist in the removal and laundering of bed spreads, blankets and curtains
• Assist in monthly housekeeping inventory
• Deep clean public areas as assigned
• Use the L.E.A.R.N Model for all guest recovery incidents that occur
• Always have a friendly and welcoming demeanor when interacting with our guests
• Clean rollers of vacuum and change vacuum bags at regular intervals to ensure continued proper functioning
• Responsible for knowing all hotel emergency procedures
• Follow all hotel safety guidelines and requirements
• Responsible for following all hotel quality assurance standards for department
• Responsible for the proper administration of key control for issued keys
• Responsible for the proper administration of keys left by guests in suite
• Bring all lost and found items to the supervisor's or manager's office for logging and storage
• Report immediately to a supervisor or manager any out of the ordinary situation in the guestrooms including unreported pets, parties in the suite, unusually dirty suites, a vacant suite when the room is thought to be occupied, or an occupied suite when the room is thought to be vacant
• Fill out maintenance work orders and deliver to supervisor/manager or designated area in a timely manner
• Learn basic front desk duties to cover lunches as needed
• Accommodate guest special requests courteously
• Answer guest questions regarding the hotel and local area facilities and services
• Carry out any reasonable request by management that I am capable of performing.

Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let your manager know immediately.