Housekeeping

ZMC Hotels; Council Bluffs (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Bonuses

DailyPay

Career Growth Opportunities

Job summary

ZMC Hotels in Council Bluffs, IA is seeking a friendly, detail‑oriented Housekeeper to maintain clean guest rooms and public areas. You will replenish supplies, change linens, and ensure a comfortable stay for guests in a fast‑paced, team environment.

This role offers seasonal and full‑time opportunities with daily pay options and employee discounts across the brand. Candidates should be able to lift up to 20 pounds and work a flexible schedule.

Qualifications

• Must be highly organized.
• Must be able to stand for long portions of shift and lift up to 20 pounds.
• Strong guest service skills are required.
• Attention to detail and a customer‑oriented mindset.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Cleans showers, toilets, and sinks.
• Replenishes toiletries, soap, lotion, and paper products.
• Cleans guest laundry washer/dryer, tables, and floors as needed.
• Delivers items to guest rooms and responds to guest requests promptly.
• Reports lost and found items to the appropriate office/department.
• Works in a team environment to ensure a great hotel stay experience for guests.

Skills

Organized

Guest service

Attention to detail

Communication

Physical stamina

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

It’s time to clean! Replenishing supplies in guest rooms, changing linens, and disinfecting are some of the responsibilities we will be asking of you. If you like to be in a fun and fast-paced environment- we are the place for you. We ask that you make our guests' stay as comfortable and enjoyable as possible, and we would like to make your job environment the same. This position allows you to work solo or with a small group of awesome individuals while still being a part of a bigger team.

Responsibilities

• Cleans showers, toilets, and sinks
• Replenishes toiletries, soap, lotion, paper products
• Clean guest laundry washer/dryer, table, mop floor as needed.
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
• Report and deliver lost & found items to the appropriate office/ department.
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC Hotels
• Regular opportunities for bonuses
• DailyPay: access to your already earned wages before payday
• Upward mobility and opportunities for growth within the company