Housekeeper - The Lodge (Full Time)

Pebble Beach; Pebble Beach (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Employee Dining Room

Golf Privileges

Hotel Discounts

Job summary

Pebble Beach Company’s Lodge at Pebble Beach is seeking a dedicated Housekeeper to maintain five-star standards across guest rooms and public spaces. You will perform efficient cleaning, follow procedures, and ensure safety while handling linens, towels, and amenities.

Join a renowned resort family and enjoy employee benefits, golf privileges, dining discounts, and ongoing development opportunities as you contribute to a flawless guest experience.

Qualifications

• Ability to perform physical tasks throughout the shift.
• Familiarity with sanitation and cleaning standards.
• Ability to communicate clearly with staff, managers and guests.

Responsibilities

• Transfer linens, towels and room amenities from storage to guest rooms and replenish as needed.
• Lift and carry items up to 10 lbs repeatedly during the day.
• Mop and wipe mirrors, windows, restrooms, bathtubs, sinks and floors.
• Vacuum sleeping rooms daily and report stains or damage for deep cleaning.
• Report deficiencies requiring maintenance such as broken lamps or furniture.
• Remove room service trays and liquids, handling items from 1–10 lbs.
• Organize and maintain linen closets and storage with care.
• Follow cleaning sequence as instructed by management and log tasks.
• Notify housekeeping of lost and found items; communicate challenges to a supervisor.
• Report room status after completion to maintain flow of rooms.
• Attend all department meetings and comply with safety guidelines.
• Maintain a minimum inspection score of 95% in assigned rooms.

Skills

Efficient, thorough work

Sanitation standards

Clear communication

Job description

• Job Category The Lodge at Pebble Beach , Rooms, Housekeeping

The Housekeeper provides the highest quality cleaning services to ensure the rooms and all areas of the resorts meet the standards of a five star/five diamond operation. Ability to work efficiently and thoroughly, performing physical tasks for the entire shift. Must be self-motivated, detail oriented and possess good lifting skills.

Company Background:

PebbleBeach Company, ("PBC" or "The Company")headquarteredin Pebble Beach, California, owns andoperatesthe world-famous PebbleBeachResorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company alsooperatesfive renowned golf courses: Pebble Beach Golf Links,homeof the 2027 U.S. Open,Spyglass Hill Golf Course,The Links at Spanish Bay, Del Monte Golf Course, andthe Tiger Woods designed short course,The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at PebbleBeach,Forbes Five-Star certified since 2014,Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concoursd’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

• Transfer linens, towels and other room amenity items from storage area to guest room and replenish as necessary; requires ability to lift items from shelves, including some overhead shelving, requiring hands and arms up over head and balancing.
• Fold and hang towels in restroom, re-assemble bedding, hang robes and pick up guest items off of floor, requiring employee to frequently bend over, stretch and pull, kneel, and carry up to 10 lbs. of weight repeatedly throughout the day.
• Mop and wipe down all mirrors and windows in guest rooms and clean restrooms including bathtubs, sinks, countertops, showers and floors. Cleaning chemicals frequently used and constant kneeling, crouching, and repetitive hand motions used in this duty.
• Vacuum assigned sleeping rooms daily and report any stains, rips or areas which may require deep cleaning to supervisor/manager.
• Report all room deficiencies requiring engineering assistance including broken lamps/lightbulbs, faulty sinks, broken furniture, etc.
• Remove Room Service trays/dishes and empty liquids, requiring lifting of 1-10 lbs.
• Organize and maintain closets with linen and amenities, which involves lifting stacks of towels and linens and bags of bathroom amenities (weight varies from 5-15lbs) and involves lifting items up overhead, balancing occasionally on a step stool, kneeling, crouching, and pushing and pulling items to ensure organized areas.
• Follow instructions of management for room cleaning sequence.
• Notify Housekeeping office and turn in all lost and found items immediately.
• Maintain accurate record of tasks performed via daily log and properly communicate any challenges to manager immediately. This requires the ability to speak, read and write the English language effectively.
• Promptly report each room status after completion, to assist and maintain a constant and thorough flow of rooms.
• Report all suspicious activities and emergencies immediately to Housekeeping office.
• Attend all departmental meetings as scheduled.
• Perform all duties according to the quality standards and procedures outlined in the Housekeeping manual for each task.
• Maintain all guest rooms in assigned section with a minimum inspection score of 95%, to ensure the highest degree of cleanliness and appearance.
• Expediently follow through on priority room statuses and other tasks that may need immediate attention.
• Comply with all Pebble Beach Company and departmental policies regarding safety guidelines, procedures for performing tasks, using chemicals and operating equipment.
• Knows, models and integrates Pebble Beach Company culture (mission, values and standards).

Absolutely Required Skills:

• Ability to work efficiently and thoroughly, performing physical tasks for the entire shift.
• Familiarity with sanitation and cleaning standards critical.
• Ability to communicate clearly to staff, managers and guests required.

Why work for Pebble Beach Company:

• Benefits are provided by the Unite Here Union* and include health and retirement.
• We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.