Housekeeper - Sleep Inn & Suites

Presidential Hospitality; Rapid City (SD); On-site; USD 17,000 - 21,000; Full time

Job summary

Presidential Hospitality in Rapid City, SD, seeks a Room Attendant to maintain clean, welcoming guest rooms and support the brand's service standards. You will perform cleaning tasks, restock supplies, and report issues to supervisors, while ensuring guest satisfaction and adhering to safety guidelines.

This position offers a hands-on, fast-paced environment with opportunities to contribute to a high-quality guest experience across our portfolio.

Qualifications

• Must be able to exert up to 50 pounds of force occasionally.
• Ability to stand during the entire shift.
• Effective verbal and written communication with guests and staff.

Responsibilities

• Thoroughly clean guest rooms according to brand standards.
• Complete pre-cleaning duties, including supplies and linen.
• Remove trash and dirty linen from rooms and hallways.
• Keep corridors, public areas, and closets clean and tidy.
• Restock housekeeping cart for the next day.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs promptly to the Supervisor/Manager.
• Handle Lost and Found items per standards.
• Ensure overall guest satisfaction.
• Perform any other tasks as assigned by supervisor.

Skills

Communication

Customer service

Physical stamina

Job description

Presidential Hospitality is looking for a Room Attendants to join our growing team. The Room Attendant is responsible for maintaining clean and attractive guest rooms while providing attentive, courteous, and efficient service to all guests.

Presidential Hospitality owns and operates a portfolio of five hotels located in South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service.

Responsibilities

• Thoroughly clean guest rooms according to brand standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms and hallways.
• Keep all hallways, public areas and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from the room (i.e., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.
• And any other tasks assigned by your supervisor

Qualifications

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during the entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.