Housekeeper - Sheraton Framingham

Colwen Management Inc; Framingham, Northern (MA, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

FSA (Flexible Spending Accounts)

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program

Employee Discounts – Travel, Entmt., &

Job summary

Sheraton Framingham, a Colwen Hotels property, is seeking motivated Housekeepers to join our team in Framingham, MA. You will perform a variety of cleaning activities in guest rooms following brand standards.

Responsibilities include stocking rooms, maintaining cleanliness, and responding to guest needs with discretion and professionalism. This role requires a detail-oriented approach and the ability to work in a fast-paced hotel environment.

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Detail-oriented and thorough.
• Maintain high level of integrity and guest privacy.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness.
• Respond promptly to requests from guests and other departments.
• Check inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested.

Skills

Detail-oriented

Attention to detail

Time management

Guest interaction

Job description

TownePlace Suites & Fairfield Inn Framingham
1659 Worcester Rd
Framingham, MA 01701, USA

Description

Sheraton Framingham, A Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

General Responsibilities:

• Receive list of assigned rooms from manager and prioritize rooms
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
• Ensure privacy of guests at all times
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
• Check amenities and supplies in rooms, restock according to standards
• Neatly make beds and stock bath linens according to standard
• Clean and disinfect bathrooms, kitchen, and/or coffee stations
• Remove all trash, dirty linens, towels and room service items from rooms
• Check that all appliances are in the room and in clean working order
• Straighten desk area and furniture
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Vacuum carpets and clean floors
• Notify maintenance department of needed maintenance or repairs
• Ensure room meets hotel standards with final walk around
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Take found items to designated lost and found area
• Perform other duties as requested

Requirements:

• Prior experience as a cleaner or housekeeper, hotel experience preferred
• Detail-oriented and thorough
• remain discreet and respect privacy of guests, Work with the highest level of integrity
• Perform consistent work to the highest standard
• Ability to work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Ability to interact with guests in a pleasant and friendly way
• Excellent prioritization and time management skills
• Willingness to work rotational 7-day work cycle; including weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Compensation:

Hourly Range: $17.00 to $18.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.