Housekeeper - Residence Inn Boston Downtown South/End

Colwen Management Inc; Massachusetts; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan - Traditional & Roth Options

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Job summary

Residence Inn Boston Downtown South End, a Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

We offer a comprehensive benefits package including medical, vision, flexible spending accounts, PTO programs, EAP, 401K with employer match, hotel discounts, and training opportunities.

Qualifications

• Prior hotel housekeeping experience preferred.
• Detail-oriented and thorough.
• Respect guest privacy and maintain integrity.
• Fast, quality-driven with minimal supervision.
• Strong prioritization and time management.
• Willing to work a rotational 7-day cycle including weekends and holidays.

Responsibilities

• Receive list of rooms from manager and prioritize cleaning.
• Clean, stock and maintain guest rooms to brand standards.
• Respond promptly to guest and department requests.
• Restock supplies and transport cart to floors/rooms.
• Ensure privacy of guests at all times.
• Knock, announce, and return if occupied.
• Check amenities and restock as needed.
• Make beds and stock bath linens.
• Clean and disinfect bathrooms, kitchens, and coffee stations.
• Remove trash and dirty linens from rooms.
• Notify maintenance of repairs.
• Final walk-around to ensure standards are met.
• Launder soiled linens and fold as needed.
• Handle found items appropriately.
• Perform other duties as requested.

Skills

Detail-oriented

Time management

Guest service

Privacy respect

Teamwork

Job description

Housekeeper - Residence Inn Boston Downtown South/End

Requisition Number: HOUSE005689

• Posted : August 21, 2026
• Full-Time

Locations

Showing 1 location

Residence Inn Boston Downtown/South End
2001 Washington Street
Roxbury, MA 02119, USA

Description

Residence Inn Boston Downtown South End, a Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

General Responsibilities:

• Receive list of assigned rooms from manager and prioritize rooms
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
• Ensure privacy of guests at all times
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
• Check amenities and supplies in rooms, restock according to standards
• Neatly make beds and stock bath linens according to standard
• Clean and disinfect bathrooms, kitchen, and/or coffee stations
• Remove all trash, dirty linens, towels and room service items from rooms
• Check that all appliances are in the room and in clean working order
• Straighten desk area and furniture
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Vacuum carpets and clean floors
• Notify maintenance department of needed maintenance or repairs
• Ensure room meets hotel standards with final walk around
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Take found items to designated lost and found area
• Perform other duties as requested

Requirements:

• Prior experience as a cleaner or housekeeper, hotel experience preferred
• Detail-oriented and thorough
• remain discreet and respect privacy of guests, Work with the highest level of integrity
• Perform consistent work to the highest standard
• Ability to work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Ability to interact with guests in a pleasant and friendly way
• Excellent prioritization and time management skills
• Willingness to work rotational 7-day work cycle; including weekends and holidays

We've got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs

Compensation:

Wage Range: $20.00 -$21.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.