Hotel Housekeeper - Detail-Oriented & Guest-Focused

Colwen Management Inc; Framingham, Northern (MA, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

FSA (Flexible Spending Accounts)

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program

Employee Discounts – Travel, Entmt., &

Job summary

Sheraton Framingham, a Colwen Hotels property, is seeking motivated Housekeepers to join our team in Framingham, MA. You will perform a variety of cleaning activities in guest rooms following brand standards.

Responsibilities include stocking rooms, maintaining cleanliness, and responding to guest needs with discretion and professionalism. This role requires a detail-oriented approach and the ability to work in a fast-paced hotel environment.

Qualifications

• Prior experience as a cleaner or housekeeper, hotel experience preferred.
• Detail-oriented and thorough.
• Maintain high level of integrity and guest privacy.

Responsibilities

• Receive list of assigned rooms from manager and prioritize rooms.
• Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness.
• Respond promptly to requests from guests and other departments.
• Check inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms.
• Ensure privacy of guests at all times.
• Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied.
• Check amenities and supplies in rooms, restock according to standards.
• Neatly make beds and stock bath linens according to standard.
• Clean and disinfect bathrooms, kitchen, and/or coffee stations.
• Remove all trash, dirty linens, towels and room service items from rooms.
• Check that all appliances are in the room and in clean working order.
• Notify maintenance department of needed maintenance or repairs.
• Ensure room meets hotel standards with final walk around.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Take found items to designated lost and found area.
• Perform other duties as requested.

Skills

Detail-oriented

Attention to detail

Time management

Guest interaction

Job description

Sheraton Framingham, a Colwen Hotels property, is seeking motivated Housekeepers to join our team in Framingham, MA. You will perform a variety of cleaning activities in guest rooms following brand standards.

Responsibilities include stocking rooms, maintaining cleanliness, and responding to guest needs with discretion and professionalism. This role requires a detail-oriented approach and the ability to work in a fast-paced hotel environment.