Housekeeper/Room Attendant- Extra

Hyatt; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Hyatt in New York is seeking a Room Attendant- Extra to maintain guest room cleanliness. The role requires thorough cleaning, organized pre-cleaning tasks, and proper linen handling to meet Hyatt standards.

You will communicate with guests and colleagues in a fast-paced hotel environment, address missing items or maintenance needs, and aim to ensure guest satisfaction throughout the shift. Salary ranges from $29.90 to $39.87 per hour, with equal opportunity employment considerations for all

Qualifications

• Must have prior cleaning experience.
• Ability to communicate with guests and team members.
• Must be able to stand for the entire shift and lift moderate weights.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen.
• Remove all trash and dirty linen from guestrooms.
• Keep all closets clean and neat.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to standards.
• Ensure overall guest satisfaction.

Skills

Cleaning experience

Communication skills

Physical stamina

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Room Attendant- Extra is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen.
• Remove all trash and dirty linen from guestrooms
• Keep all closets clean and neat.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to the standards.
• Ensure overall guest satisfaction.

Salary Range: $29.90 an hour - $39.87 an hour

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to lift, pull, and push a moderate weight