Housekeeper / Room Attendant

Naples Hotel Group; Orlando (FL); On-site; USD 15,000; Full time

Job summary

A family-owned hotel group in Orlando seeks a dedicated Housekeeper / Room Attendant to maintain guest room cleanliness and ensure a positive guest experience. The role offers a supportive environment with opportunities for advancement and includes health benefits, vacation time, and a strong emphasis on service quality.

Benefits

2 weeks of vacation pay your first year

4 sick days/year

2 hours paid volunteer time/month

Holiday pay

Medical, dental, and vision insurance plan options

401k retirement plan

Qualifications

• Experience working in housekeeping, preferably in hospitality.
• Ability to lift, push, or pull 50 pounds.
• Flexible schedule including weekends and holidays.

Responsibilities

• Clean and prepare assigned guest rooms for occupancy.
• Maintain housekeeping cart stocked with products and supplies.
• Greet each guest encountered during the shift.

Skills

Attention to detail

Customer service

Job description

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This range is provided by Naples Hotel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

The Housekeeper will ensure guest room cleanliness by following brand standards of cleanliness. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours".

Benefits for full-time associates

• 2 weeks of vacation pay your first year
• 4 sick days/year
• 2 hours paid volunteer time/month
• Holiday pay
• Medical, dental, and vision insurance plan options
• Short term disability, long term disability, and life insurance plan options
• 401k retirement plan
• Discounts on hotel rooms worldwide
• Direct deposit payroll
  
  
  

Responsibilities

• Clean and prepare assigned guest rooms for occupancy through the proper application of Naples Hotel Group guest room cleaning procedures.
• Maintain housekeeping cart ensuring it is fully stocked with the necessary products and supplies to clean assigned guest rooms.
• Report the status of guest rooms and reports any maintenance problems or product shortages.
• Greet each guest that you encounter during your shift with a friendly smile.
• Ensures uniform and personal appearance are clean and professional.
• Follow hotel procedures for reporting and turning in lost and found articles.
• Coordinate with other departments as necessary to resolve service requests or problems.
• Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.
• Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  
  
  

Qualifications

• Experience working in housekeeping, preferably in hospitality
• This position is on their feet for the majority of their shift and requires a great deal of standing, walking, bending, stretching, pushing, lifting, pulling, twisting, using arms and hands, and attention to detail.
• Must be able to lift, push, or pull 50 pounds
• Ability to work a flexible schedule to include weekends and holidays.
• Employment is conditional on candidate's successful completion of pre-hire drug and background screening
  
  
  

Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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