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An established industry player is seeking dedicated individuals to maintain a safe and welcoming environment for residents and staff. This role emphasizes strong communication skills and the ability to adhere to established policies and procedures. You will be responsible for ensuring that all consumer rights are protected while presenting a professional image. If you have a passion for providing excellent service in a long-term care setting, this opportunity is perfect for you.
TECHNICAL
• Performs tasks to ensure a safe, comfortable, and sanitary environment for all residents, staff, and visitors according to established policies and procedures.
ADMINISTRATIVE
• Attends meetings and in-services as required.
• Reports problems and needs to the supervisor in a timely manner.
• Maintains written records and documents of services performed according to Federal, State, and Corporate requirements.
• Participates in assigned meetings and in-services.
QUALIFICATIONS
• Verbal and written communication skills.
• Ability to read, understand, and speak English for business necessity.
• Prior experience in Long Term Care preferred.
CONSUMER SERVICE
• Presents a professional image to consumers through dress, behavior, and speech.
• Adheres to company standards for resolving consumer concerns.
• Ensures that all consumer/resident rights are protected.