Housekeeper @ Hyatt Place Durham Southpoint

Summit Hospitality Group, Ltd.; Durham (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Personal time vacation for full-time

Insurance benefits: Medical, Dental, V

Hotel Discounts

Quarterly Bonuses

Job summary

Summit Hospitality Group, Ltd. is seeking a diligent Housekeeper to clean guest rooms and public areas in our hotel division. You will uphold brand standards and ensure a spotless environment for guests from check-in through stay.

Ideal candidates have 1–2 years in hotel housekeeping, a can-do attitude, and a strong focus on detail. Flexible, full-time options available; state-wide opportunities may apply.

Qualifications

• 1-2 years of experience in name-brand hotel housekeeping preferred.
• Can-do attitude and willingness to perform assigned tasks cheerfully.
• Service-oriented with professional presentation.
• High energy and attention to detail.
• Willingness to respond quickly to guest requests.

Responsibilities

• Respond promptly to guest requests and restock supplies.
• Enter rooms with access procedures and ensure vacancy before entry.
• Replace linens and amenities; make beds and tidy bathrooms.
• Clean and polish furnishings; vacuum carpets and floors.
• Follow safety policies and report hazards or maintenance issues.
• Maintain professional appearance and confidentiality.
• Welcome guests and anticipate service needs.
• Communicate clearly with team to meet standards.

Skills

Guest room cleaning

Attention to detail

Teamwork

Customer service

Job description

Description

JOB TITLE: HOUSEKEEPER

DEPARTMENT: HOUSEKEEPING/ ROOMS

REPORTS TO: HOUSEKEEPING MANAGER/OPERATIONS MANAGER

JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE

Summary

As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable.

Responsibilities

• Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms.
• Strip dirty linens off beds.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

Benefits

• Personal time/ Vacation time for Fulltime associates
• Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental insurance for Fulltime associates
• Hotel Discounts
• Quarterly Bonuses

Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Requirements

• 1-2 years of experience with name brand hotel housekeeping preferred
• Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner
• Service oriented style with professional presentation
• High energy and attention to detail
• Willingness to respond quickly to guest requests
• Teamwork and partnership attitude towards fellow associates and management
• Potential interest in being an Executive Housekeeper/Housekeeping Manager

Work Environment

• Flexible work schedule including availability on weekends
• Must have reliable source of transportation
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
• Duties are subject to change and additional duties may be assigned as needed