HOUSEKEEPER-HOTEL HOSPITALITY

Fairfield Inn O'Hare; Des Plaines (IL); Presencial; USD 27.000 - 37.000; Jornada completa

Descripción de la vacante

Fairfield Inn O'Hare is seeking a Housekeeper-Hotel Hospitality in Des Plaines, IL. The role involves supervising housekeeping and laundry operations to maintain clean, orderly, and attractive hotel conditions, and delivering prompt, courteous guest service.

Responsibilities include assigning rooms, training staff, ensuring cleanliness, managing supplies, and coordinating with Front Office/Management to resolve issues. Daytime hours start at 9:00am; weekend/holiday availability is required.

Formación

• Customer service experience in any service establishment.
• Ability to speak English fluently.
• Medically fit; in overall good general health.
• Carrying or lifting items weighing up to 50 pounds.
• Pulling and pushing up to 150 pounds.

Responsabilidades

• Supervision of the housekeeping and laundry operation to ensure quality standards are met.
• Provides prompt, courteous, and professional guest service.
• Provide timely feedback to supervisor or General Manager.
• Ensure standards of cleanliness, hygiene and tidiness in all rooms, corridors, and public areas.
• Assign rooms to housekeeping staff, instruct, delegate, and control staff with responsibility.
• Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their job duties.

Conocimientos

Customer Service

English fluency

Physically fit

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HOUSEKEEPER-HOTEL HOSPITALITY

Full Time Des Plaines, IL, US

2 days ago Requisition ID: 1513

Requirements:

Customer Service experience in any service establishment.

Ability to speak English fluently.

Medically fit; in overall good general health

Carrying or lifting items weighing up to 50 pounds

Pulling and pushing up to 150 pounds

Frequent standing up and moving about the facility

Frequently bending, stooping, and kneeling.

Frequently handling objects and equipment

Willing to work weekends, and/or holidays. Hours are daytime hours. Start time is 9:00am.

Bilingual preferred not required.

Preferably seeking candidates with previous housekeeping or room attendant experience.

Summary:

Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment

by performing the following duties personally or through subordinate supervisors.

General Responsibilities:

Supervision of the housekeeping and laundry operation to ensure quality standards are met.

Ensures the department is operated in accordance with the standards and procedures of the hotel and

follows all guidelines.

Provides prompt, courteous, and professional guest service.

Provide timely feedback to supervisor or General Manager.

Specific Responsibilities:

Ensure standards of cleanliness, hygiene and tidiness in all rooms, corridors, and public areas.

Assignment of rooms to housekeeping staff, instructing, delegating, and controlling staff with

responsibility.

Assist with training of employees and ensuring that they have the tools and equipment needed to

effectively carry out their job duties.

Must be able to understand PAR levels and must consistently turn in monthly supply linen/terry inventory.

Responsible to assist in employee recruitment for their department.

Inspect all assigned rooms and public areas to ensure furnishings, equipment, linens are clean and in

Overseeing the ordering, delivery, count and storage of all linens and all items including bathroom items,

Ensure fouling, breakages, or decommissions (whether caused by guests) are reported immediately

to the duty manager for resolution and/or charge.

Notify the management to the needs of housekeeping staff, materials or equipment as required.

Notify management when par levels for supplies and equipment are insufficient.

Maintain procedures for security of lost and found items.

Maximizing the use of all resources and maintaining costs as per the guidelines.

Identifying departmental training needs and recommending to management training requirements

on a regular basis.

Respond to guest complaints, special requests, repairs, and ensures to inform the Front Office

Manager or General Manager

Provide product quality standards and optimum service to hotel guests.

Ensure customer satisfaction is maintained.

Ability to work flexible hours to meet the needs of the hotel.

Promote teamwork and quality service through daily communications and coordination with other

departments.

Assist with other duties as assigned.

Well-groomed and professional appearance

Self-motivated

Cooperative

Good team player

Good listener

Detail oriented

Performance Standards:

Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and