Housekeeper-Guest Suites

Willow Valley Communities; West Lampeter Township (PA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Tuition reimbursement

Scholarship opportunities

Team Member events

Employee-focused benefits

Job summary

The Guest Suites of Willow Valley Communities in Lancaster, PA is seeking a part-time Housekeeper to join our team. You will clean guest rooms, public areas, and offices, ensuring a welcoming environment and high standards of hospitality for our guests.

Responsibilities include cleaning, linen handling, stocking supplies, and reporting maintenance needs. The role requires attention to detail and teamwork, with shift times including every other Saturday and Sunday.

Qualifications

• High school diploma or GED preferred; or 1–3 months of related experience and/or training; or an equivalent combination of education and experience.

Responsibilities

• Clean guest rooms, public areas, and offices using designated checklists.
• Dust lights, mirrors, furniture, and woodwork; vacuum hallways, rooms, and entrances; polish windows; make beds; scrub bathroom fixtures.
• Replenish bathroom and guest supplies as requested.
• Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
• Participate in staff meetings to discuss policies, guest concerns, and service improvements.
• Clean common restrooms daily.
• Empty office trash and dust furniture in office areas.
• Maintain clean entrances to the Guest Suites.
• Dust ceilings and corners to remove cobwebs.
• Clean interior windows in guest rooms and entrance doors.
• Complete linen exchanges by collecting clean linens and returning soiled linens for service.
• Vacuum lobby and atrium furniture.
• Dust walls and artwork throughout hallways.
• Use Service Request System to request maintenance and floor care services.
• Tag and document lost-and-found items by room number/date and deliver to Guest Relations Desk.
• Assist in other assigned areas when occupancy levels are low.

Skills

Attention to detail

Guest comfort

Teamwork

Education

High school diploma or GED

Tools

Service Request System

Job description

Overview

Housekeeper

The Guest Suites at Willow Valley Communities Lancaster, PA

Do you take pride in creating clean, welcoming spaces and delivering exceptional guest experiences? Join the team at The Guest Suites of Willow Valley Communities as a Housekeeper, where your attention to detail helps ensure every guest enjoys a comfortable and memorable stay.

In this role, you will maintain the cleanliness and appearance of guest rooms, public amenity areas, and offices while providing the high standards of hospitality our guests expect.

Why Join Willow Valley Communities?

We value our Team Members and offer opportunities that support your personal and professional growth, including:

• Tuition reimbursement and scholarship opportunities
• Team Member events and recognition programs
• A positive, respectful workplace culture
• And many more employee-focused benefits!

Wage

• $16.00 per hour

What You'll Do

As a Housekeeper, you will play an important role in creating a clean, comfortable, and welcoming environment for our guests. Responsibilities include:

• Clean guest rooms, public areas, and offices using designated checklists.
• Perform a variety of cleaning tasks, including dusting lights, mirrors, furniture, and woodwork; vacuuming hallways, rooms, and entrances; polishing windows; making beds; and scrubbing bathroom fixtures.
• Replenish bathroom and guest supplies as requested.
• Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
• Participate in periodic staff meetings to discuss company policies, guest concerns, and opportunities to enhance service and efficiency.
• Clean common restrooms daily.
• Empty office trash, dust furniture, and vacuum office areas.
• Maintain clean and inviting entrances to the Guest Suites.
• Dust ceilings and corners to remove cobwebs.
• Clean interior windows in guest rooms and entrance doors.
• Complete linen exchanges by collecting clean linens from the loading dock and returning soiled linens for service.
• Vacuum lobby and atrium furniture.
• Dust walls and artwork throughout common hallways.
• Utilize the Service Request System to request maintenance and floor care services.
• Tag and document lost-and-found items by room number and date, then deliver them to the Guest Relations Desk.
• Assist in other assigned areas when occupancy levels are low and daily tasks are adjusted.

Qualifications

• High school diploma or GED preferred; or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Schedule & Hours

Part-Time

• Every other Saturday and Sunday
• 8:00 AM to 3:00 PM
• Holiday rotation required

Location

The Guest Suites of Willow Valley Communities, 211 Willow Valley Square, Lancaster, PA 17602

If you enjoy creating clean, inviting spaces and making a positive impact on the guest experience, we'd love to have you join the Willow Valley Communities team.