Housekeeper-Guest Suites

Willow Valley Communities; Lancaster (Lancaster County); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Tuition reimbursement.

Team Member events and recognition.

Employee-focused benefits.

Job summary

Willow Valley Communities in Lancaster, PA is seeking a dedicated Housekeeper to maintain clean guest rooms, public areas, and offices, ensuring a comfortable and welcoming environment for every guest.

Part-time, 21-24 hours per week with Tuesday and Wednesday shifts 10:00 AM to 2:00 PM, plus every other weekend 8:30 AM to 3:00 PM and holiday rotation. We emphasize teamwork, reliability and pride in hospitality in a supportive, equal-opportunity workplace.

Qualifications

• High school diploma or GED preferred; or 1-3 months of related experience.

Responsibilities

• Clean guest rooms, public areas, and offices using designated checklists.
• Perform a variety of cleaning tasks, including dusting lights, mirrors, furniture, and woodwork; vacuuming hallways, rooms, and entrances; polishing windows; making beds; and scrubbing bathroom fixtures.
• Replenish bathroom and guest supplies as requested.
• Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
• Participate in periodic staff meetings to discuss company policies, guest concerns, and opportunities to enhance service and efficiency.
• Clean common restrooms daily.
• Empty office trash, dust furniture, and vacuum office areas.
• Maintain clean and inviting entrances to the Guest Suites.
• Dust ceilings and corners to remove cobwebs.
• Clean interior windows in guest rooms and entrance doors.
• Complete linen exchanges by collecting clean linens from the loading dock and returning soiled linens for service.
• Vacuum lobby and atrium furniture.
• Dust walls and artwork throughout common hallways.
• Utilize the Service Request System to request maintenance and floor care services.
• Tag and document lost-and-found items by room number and date, then deliver them to the Guest Relations Desk.
• Assist in other assigned areas when occupancy levels are low and daily tasks are adjusted.

Education

High school diploma or GED preferred; or 1-3 months of related experience

Job description

Overview

Housekeeper

The Guest Suites at Willow Valley Communities Lancaster, PA

Do you take pride in creating clean, welcoming spaces and delivering exceptional guest experiences? Join the team at The Guest Suites of Willow Valley Communities as a Housekeeper, where your attention to detail helps ensure every guest enjoys a comfortable and memorable stay.

In this role, you will maintain the cleanliness and appearance of guest rooms, public amenity areas, and offices while providing the high standards of hospitality our guests expect.

Why Join Willow Valley Communities?

We value our Team Members and offer opportunities that support your personal and professional growth, including:

• Tuition reimbursement and scholarship opportunities
• Team Member events and recognition programs
• A positive, respectful workplace culture
• And many more employee-focused benefits!

Wage

• $16.00 per hour

What You'll Do

As a Housekeeper, you will play an important role in creating a clean, comfortable, and welcoming environment for our guests. Responsibilities include:

• Clean guest rooms, public areas, and offices using designated checklists.
• Perform a variety of cleaning tasks, including dusting lights, mirrors, furniture, and woodwork; vacuuming hallways, rooms, and entrances; polishing windows; making beds; and scrubbing bathroom fixtures.
• Replenish bathroom and guest supplies as requested.
• Monitor guest rooms, hallways, and lounge areas for wear and report recommendations to management.
• Participate in periodic staff meetings to discuss company policies, guest concerns, and opportunities to enhance service and efficiency.
• Clean common restrooms daily.
• Empty office trash, dust furniture, and vacuum office areas.
• Maintain clean and inviting entrances to the Guest Suites.
• Dust ceilings and corners to remove cobwebs.
• Clean interior windows in guest rooms and entrance doors.
• Complete linen exchanges by collecting clean linens from the loading dock and returning soiled linens for service.
• Vacuum lobby and atrium furniture.
• Dust walls and artwork throughout common hallways.
• Utilize the Service Request System to request maintenance and floor care services.
• Tag and document lost-and-found items by room number and date, then deliver them to the Guest Relations Desk.
• Assist in other assigned areas when occupancy levels are low and daily tasks are adjusted.

Qualifications

• High school diploma or GED preferred; or one to three months of related experience and/or training; or an equivalent combination of education and experience.

Schedule & Hours

Part-Time

• 21-24 hours/week
• Tuesdays and Wednesdays 10:00AM - 2:00PM
• + every other weekend 8:30AM - 3:00PM
• + holiday rotation

Location

The Guest Suites of Willow Valley Communities, 211 Willow Valley Square, Lancaster, PA 17602

Willow Valley Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.