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Job summary
A leading health and wellness organization in Los Angeles seeks a dedicated individual to maintain cleanliness in common areas, member hallways, and resident rooms. Responsibilities include operating commercial cleaning equipment, identifying maintenance issues, and ensuring safety and sanitation. Candidates should have strong communication skills and a high school diploma or equivalent, with experience in hotel or senior living environments preferred. This position emphasizes customer service excellence.
Qualifications
Experience in a hotel or senior living community is preferred.
Ability to maintain composure and tact when dealing with members and guests.
Basic First Aid and CPR certification where required.
Responsibilities
Clean and maintain carpets in common areas and member hallways.
Monitor the cleanliness of laundry/dry cleaning machinery.
Use checklists to ensure assigned areas meet cleanliness standards.
Respond promptly to requests from members and other departments.
Fill housekeeping cart with supplies and transport it to the assigned area.
Vacuum and clean carpets in common areas, member hallways and resident rooms.
Identify stained or damaged carpets, determine whether repair or shampoo is needed, and have the issue reviewed by a manager.
Select appropriate cleaning chemicals and personal protective equipment for various surfaces and cleaning tasks.
Remove debris from residents’ floors, elevator landings, and other common areas.
Replenish cleaning chemicals throughout the work shift.
Use checklists to ensure the cleanliness and condition of each assigned area meets designated standards.
Maximize efficiency and conserve water and chemicals by ensuring that bottles or buckets filled are not damaged.
Monitor the working condition and cleanliness of laundry/dry cleaning machinery and equipment.
Transport trash from common areas to trash/recycling areas.
Replenish supplies in storage closets as needed.
Return the cart to the designated area at the end of the shift.
Clean and organize items stored in supply/storage closets and/or uniform rooms.
Identify and report preventive or other maintenance issues in public areas or guest rooms.
Clean resident rooms, public restrooms, and employee restrooms/showers.
Clean glass in public and employee areas.
Clean floor surfaces in public and employee areas using designated chemicals, floor sealer, polish, supplies, and equipment. Clean and maintain pool, patio, fitness, and front drive areas.
Empty trash containers, ashtrays, and urns in public areas.
Inspect furniture for tears, rips, and stains, and report any damages.
Clean and maintain lights.
Maintain cleanliness and sanitation of loading dock areas, including the trash area.
Sweep, mop, scrub, and power-wash floors (inside and outside) as needed or assigned by management.
Experience and Skills
Experience operating high-speed commercial equipment, such as floor scrubbers, burnishers, carpet cleaning machines is preferred.
Experience working in or opening a hotel or senior living community is preferred.
Ability to maintain composure and tact when dealing with members, guests, and internal departments.
Strong communication skills, both verbally and in writing (via email or voicemail), within the organization and with community members.
Ability to make independent decisions when circumstances require such action.
High school diploma or GED; or one to three years of related experience and/or training; or an equivalent combination of education and experience.
Basic First Aid and CPR certification (where required).
A good understanding of technology.
Must have a high level of customer service skills.