Housekeeper at The Dunhill Charlotte

Shelby American, Inc.; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Housekeeper where your role is vital in creating a welcoming and spotless environment for guests. This position is perfect for someone who thrives in a fast-paced setting and takes pride in their work. You will be responsible for cleaning guest rooms and public areas, ensuring that every detail meets the highest standards of cleanliness. A friendly demeanor and a service-oriented approach are essential, as you will interact with guests and fellow associates regularly. This is an excellent opportunity to grow within the hospitality industry, potentially leading to roles such as Executive Housekeeper or Housekeeping Manager.

Qualifications

• 1-2 years of experience in hotel housekeeping preferred.
• Can-do attitude and willingness to assist in assigned tasks.

Responsibilities

• Respond promptly to guest requests and maintain cleanliness in rooms.
• Dust, polish, vacuum, and ensure all items are in working order.

Skills

Customer Service Orientation

Attention to Detail

Teamwork

High Energy

Professional Presentation

Job description

JOB DESCRIPTION

JOB TITLE: HOUSEKEEPER

DEPARTMENT: HOUSEKEEPING/ ROOMS

REPORTS TO: HOUSEKEEPING MANAGER/OPERATIONS MANAGER

JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE

Summary: As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable.

Qualifications:

1. 1-2 years of experience with name brand hotel housekeeping preferred
2. Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner
3. Service oriented style with professional presentation
4. High energy and attention to detail
5. Willingness to respond quickly to guest requests
6. Teamwork and partnership attitude towards fellow associates and management
7. Potential interest in being an Executive Housekeeper/Housekeeping Manager

Responsibilities:

1. Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area.
2. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms.
3. Strip dirty linens off beds.
4. Replace dirty linens and terry with clean items.
5. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances.
6. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
7. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
8. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
9. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs;