Housekeeper at Dellshire Resort (Pre-Opening)

Pyramid Global Hospitality; Wisconsin Dells (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

Associate recognition programs

Exclusive discounts and family perks

Free employee meal daily

Job summary

Pyramid Global Hospitality is seeking a Housekeeper for Dellshire Resort in Wisconsin Dells. This role offers training and a pathway to contribute to a pre-opening, luxury destination experience emphasizing guest satisfaction and Midwestern hospitality.

Join a people-first culture with opportunities for growth, competitive pay, and comprehensive benefits including health, dental, vision, and 401(k) matching.

Qualifications

• No prior experience required; job-specific training provided.
• Ability to follow cleaning instructions and safety procedures and work dependably as part of a team.
• Attention to detail and respectful communication with guests, coworkers, and leaders.
• Ability to understand job instructions, communicate service needs, and follow resort attendance and appearance standards.

Responsibilities

• Clean occupied and departure rooms, including bedrooms, bathrooms, furniture, mirrors, fixtures, and high-touch surfaces.
• Make beds, change linens, replenish towels, and arrange guest amenities.
• Vacuum, sweep, mop, dust, and remove routine trash and used linens to designated collection areas.
• Inspect the room for cleanliness, missing items, damage, and maintenance needs; report concerns promptly to the housekeeping leader.
• Restock the assigned cart and maintain orderly supplies without blocking corridors or emergency exits.
• Follow room entry, key control, guest privacy, and Do Not Disturb procedures; protect guest belongings and confidential information.
• Respond courteously to requests for towels, amenities, and other housekeeping items; refer to unresolved concerns to the leader.
• Record completed rooms and communicate room status accurately using the assigned system or checklist
• Turn in found property promptly and follow Lost and Found procedures.
• Use approved cleaning products and protective equipment; report unsafe conditions and follow procedures for spills or suspected contamination.
• Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
• Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
• Perform other related duties as requested by Floor Supervisor

Skills

Follow instructions

Safety procedures

Attention to detail

Teamwork

Job description

Pyramid Global Hospitality is seeking a Housekeeper for Dellshire Resort in Wisconsin Dells. This role offers training and a pathway to contribute to a pre-opening, luxury destination experience emphasizing guest satisfaction and Midwestern hospitality.

Join a people-first culture with opportunities for growth, competitive pay, and comprehensive benefits including health, dental, vision, and 401(k) matching.