Housekeeper

Wintergreen-Resort; Nellysford (VA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401K plan

Recreational benefit package

Job summary

Wintergreen Resort in Virginia is seeking a dedicated housekeeping professional to clean condominiums to exact specifications, replace linens, and maintain room readiness. The role includes recording unit statuses, assisting guests and staff, and following safety procedures for chemicals and equipment.

Training is provided for annual deep cleaning responsibilities. Responsibilities also cover cleaning corridors, lobbies, and guest areas as needed, plus reporting damages and ensuring security of

Qualifications

• Ability to work at a rapid pace and follow instructions.
• Effective communication with supervisor, desk personnel and guests.
• Attention to detail with customer focus and reliability.
• Strong planning and organizational skills are required.
• Must be a team player with integrity and honesty.
• Maintain high energy levels for busy shifts.
• Familiarity with cleaning/sanitation products.
• Working knowledge of operating cleaning equipment.
• GED or High School Diploma preferred.

Responsibilities

• Clean condominiums per specifications, remove linen, make beds, and wipe all living spaces, kitchens, and bathrooms.
• Maintain written records of unit statuses and report to supervisor.
• Assist guests, owners, and co-workers as needed with requests.
• Handle cleaning chemicals safely and follow hazards guidelines.
• Inspect for hazards like hot water, broken glass, and sharp objects; ensure unit is secure.
• Review daily assignments and ask questions if needed; manage stayover and check-in tasks.

Skills

Rapid pace work

Communication

Attention to detail

Planning and organizing

Team player

Integrity and honesty

High energy

Education

GED or HS Diploma preferred

Tools

Cleaning equipment operation

Job description

SUMMARY: Must be able to clean all rental units at standards set in place by Wintergreen. Remove linen and remake beds, clean all living space, bedrooms, kitchens, and bathrooms appropriately, clean condos to specifications. Needs to keep records of unit statuses and communicate to supervisor. Must assist guests, owners and co-workers as needed.PRIMARY RESPONSIBLITIES:Ensure condominiums are cleaned according to specifications and guidelines.Remove linen and remake beds, clean all living space, kitchens, and bathrooms appropriately.Maintain written records of unit statuses.Assist guests, owners and co-workers as needed with any requests.Use caution in the handling and use of all cleaning chemicals.Be aware of hazards such as hot water, broken glass items, electrical appliances, fireplaces and all sharp objects.Upon arrival to work, report to Housekeeping Department; collect container which contains all cleaning products. Rental units are driving distances from Housekeeping base.Review daily assignments, ask supervisor if there are questions regarding assignment.When cleaning a stayover unit: make beds, clean bathroom, change towels, remove dirty linen in pillow case, load and start dishwasher, vacuum all rooms.When cleaning a check in: strip all dirty linens, request linen order if no closet is available, load and start dishwasher, thoroughly clean bathrooms and replace all linens, tissues, amenities and toilet tissue.Check and clean kitchen; including cabinets, icebox and stove.Unload dishwasher, check for water spots, dry dishes where necessary and put away.Sweep and mop floors.Dust all furniture, tops of pictures and vacuum under furniture.Walls, baseboards, medicine cabinets, under sinks, sliding glass doors and their tracks should all be wiped and orderly.Clean and tidy fireplace area.Ensure unit is secure and locked. Close all windows and doors fully.Annual cleaning is done once a year and has specific duties assigned. Training will be provided for this detailed work as it becomes available.Respond to desk attendant inquiries as necessary.Report property damagesIn addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment may include:Clean corridors, lobbies, stairways, elevators and lounges as well as guest roomsDistribute linen, towels and room supplies using wheeled carts or by handRestock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini barInspect and turn mattresses regularlyStore all dirty laundry in line with company policyCheck all appliances in rooms are in working orderRealign furniture and amenities according to prescribed layoutRespond to guest queries and requestsRespond to calls for housekeeping problems such as spills, broken glassesEnsure confidentiality and security of guest roomsFollow all company safety and security proceduresMINIMUM QUALIFICATIONS:Must have the ability to work at a rapid pace.Must be able to communicate effectively with supervisor, desk personnel and all guests.Attention to detail with customer focus, reliable and adaptablePlanning and organizingStrong team playerIntegrity and honestyHigh energy levelsEDUCATION, TRAINING AND EXPERIENCE GUIDELINES:Knowledge of cleaning and sanitation products, techniques and methodsKnowledge of cleaning sensitive materialsWorking knowledge of operating cleaning equipmentGED or High School Diploma preferredMust have own transportation.PHYSICAL DEMANDS AND WORKING ENVIRONMENT:Work is performed in an indoor environment.Ability to stand, bend and climb numerous stairs.Ability to get along well with others and work as a teamUse proper body mechanics to prevent back injuries.Use proper lifting techniques, use caution when stooping and bending.Hold on to hand rails when walking in the ice or rain.Ability to lift, push and pull (usually about 30 lbs)BENEFITS OF WORKING AT WINTERGREEN:Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.