Food & Beverage Supervisor

Wintergreen Resort; Nellysford (VA); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401K

Paid Time Off

Resort benefits package

Descripción de la vacante

Wintergreen Resort in Virginia is seeking an on-duty supervisor to run the restaurant shift in the manager's absence. You will set up the Micros system, assign stations, greet and seat guests, and supervise the floor including wait staff, bussers, and bartenders.

You will also coordinate with the kitchen and handle deposits and end-of-shift setup. Responsibilities include taking reservations, reviewing projections and policies, ensuring cleanliness, and communicating with the next supervisor.

Formación

• High school diploma or GED is required.
• Experience in Food & Beverage supervision is preferred.
• Ability to direct staff and manage service flow during shifts.

Responsabilidades

• Set up Micros system for the start of shift.
• Greet and seat guests and assign stations to staff.
• Supervise wait staff, bus persons, bartenders; liaise with kitchen.
• Balance cash deposits and ensure proper dining room setup for next shift.
• Answer phones and manage reservations; conduct line up and brief staff on specials.
• Sign off voids and maintain cleanliness and stock.
• Communicate with next supervisor about the day's events.

Conocimientos

Leadership

Staff supervision

Customer service

Communication

Educación

High school diploma or GED

Herramientas

Micros system

Descripción del empleo

SUMMARY: In the absence of the manager and assistant, assume responsibility for the running of a shift in the restaurant. This could include setting up the computers for operation, greeting and seating guests, supervising the wait staff, bus persons, bartenders, serve as a liaison with the kitchen, be responsible for deposit monies and proper set up of dining room for next shift.PRIMARY RESPONSIBILITIES:Set up Micros system for the start of shiftProgram proper menusAssign station charts and side work to wait staff and bus persons.Ensure proper set up and cleanliness of the restaurant before opening.If necessary, set up the bar for service.Sign off any requisition for the dining room and bar. Ensure all products are properly stocked.Answer telephone and properly book reservations.Conduct line up, review projections, specials, service tips, pass along information pertaining to company policies, programs etc.Greet cordially and seat customers according to stations to ensure the best service.Supervise the floor to handle guest service problems.Communicate with the kitchen with regard to surges in business.Bus and reset tables when necessary.Help instill attitude of team-work with hourly employees.Do tip outs, record cover counts, average check, also check and sign all tip reports for correct tip recorded.Fill out lost revenue reports.Sign off on all void checks with explanation of why check was voided.Do deposit carefully and accurately.Check all work areas and dinning room for cleanliness and proper set up for the next shift.Communicate either written or verbally with the next supervisor about the days events or other pertinent information.When appropriate, secure restaurant at end of shift.Have a working knowledge of all other food and beverage outlets, their menus and hours of operation, and the resort.Assist manager with other duties as necessary for smooth and profitable operation of the department.Ensure all employees have properly clocked in and out (using proper Job Transfer Codes as needed).Assist Manager with specific office duties (payroll, Covers & Labor reports, etc)Execute efficient use/management of company resources.Represents management and reports all irregularities to management document all disciplinary action and forward to manager to handle.Complete accident/incident reports when necessary.MINIMUM QUALIFICATIONS:Basic record-keeping and report-writing including budgets.Outgoing, friendly personality and well-groomed appearance.Ability to direct and supervise staff efficiently.Have the ability to run the dining room in the most professional manner and gain optimal use in order to maximize seating and ensure guest satisfaction.Must be able to perform proper financial procedures in relation to the setup of the computers and balancing of the deposit.Must be thorough and accurate in handling of all cash and credit card transactions.Food and Beverage experience necessary, supervision experience preferred. Have ability to work flexible schedule- weekends, holidays, evenings.Education, Training and Experience Guidelines:High school diploma OR GED.LICENSE AND CERTIFICATION REQUIREMENT(S):Must possess a valid, unrestricted driver’s license.PHYSICAL DEMANDS AND WORKING ENVIRONMENT:Must be able to use the computer and calculator.Job requires lifting up to 40 pounds and being on feet for long periods of time.Must be able to walk outside in winter conditionsBENEFITS OF WORKING AT WINTERGREEN:Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.