Housekeeper

Wintergreen Resort; Nellysford (VA); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Wintergreen Resort is seeking a detail-oriented housekeeping associate to clean condominiums to our high standards. You will remove linen, remake beds, clean living spaces, kitchens and bathrooms, and maintain records of unit statuses while assisting guests, owners and co-workers as needed.

Daily tasks include cleaning kitchens and baths, dusting, vacuuming, sweeping, mopping, reporting hazards, and ensuring each unit is secure.

Qualifications

• Must communicate effectively with supervisor, desk personnel and guests.
• Attention to detail with customer focus and reliability.
• Ability to work at a rapid pace.
• Planning and organizing skills.
• Strong team player with integrity and honesty.
• High energy levels.

Responsibilities

• Clean condominiums according to specifications; remove linen and remake beds; clean living spaces, kitchens and bathrooms.
• Maintain written records of unit statuses and report to supervisor.
• Assist guests, owners and co-workers with requests.
• Use cleaning chemicals safely and be aware of hazards (hot water, broken glass, electrical appliances, fireplaces, sharp objects).
• Upon arrival, report to Housekeeping; collect cleaning products; review daily assignments.
• For stayover units, make beds, clean bathrooms, change towels, load dishwasher, vacuum; for check-ins, replace linens and amenities, clean bathrooms, and prep unit.
• Check and clean kitchen (cabinet, icebox, stove); unload dishwasher; dry and store dishes; sweep and mop floors; dust furniture; wipe walls, baseboards, and door tracks; tidy fireplace area; ensure unit is secure.

Skills

Rapid pace

Communication

Attention to detail

Planning & organizing

Team player

Integrity & honesty

High energy

Education

GED or High School Diploma

Job description

## Description**SUMMARY:** Must be able to clean all rental units at standards set in place by Wintergreen. Remove linen and remake beds, clean all living space, bedrooms, kitchens, and bathrooms appropriately, clean condos to specifications. Needs to keep records of unit statuses and communicate to supervisor. Must assist guests, owners and co-workers as needed.**PRIMARY RESPONSIBLITIES:*** Ensure condominiums are cleaned according to specifications and guidelines.* Remove linen and remake beds, clean all living space, kitchens, and bathrooms appropriately.* Maintain written records of unit statuses.* Assist guests, owners and co-workers as needed with any requests.* Use caution in the handling and use of all cleaning chemicals.* Be aware of hazards such as hot water, broken glass items, electrical appliances, fireplaces and all sharp objects.* Upon arrival to work, report to Housekeeping Department; collect container which contains all cleaning products. Rental units are driving distances from Housekeeping base.* Review daily assignments, ask supervisor if there are questions regarding assignment.* When cleaning a stayover unit: make beds, clean bathroom, change towels, remove dirty linen in pillow case, load and start dishwasher, vacuum all rooms.* When cleaning a check in: strip all dirty linens, request linen order if no closet is available, load and start dishwasher, thoroughly clean bathrooms and replace all linens, tissues, amenities and toilet tissue.* Check and clean kitchen; including cabinets, icebox and stove.* Unload dishwasher, check for water spots, dry dishes where necessary and put away.* Sweep and mop floors.* Dust all furniture, tops of pictures and vacuum under furniture.* Walls, baseboards, medicine cabinets, under sinks, sliding glass doors and their tracks should all be wiped and orderly.* Clean and tidy fireplace area.* Ensure unit is secure and locked. Close all windows and doors fully.* Annual cleaning is done once a year and has specific duties assigned. Training will be provided for this detailed work as it becomes available.* Respond to desk attendant inquiries as necessary.* Report property damagesIn addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment may include:* Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms* Distribute linen, towels and room supplies using wheeled carts or by hand* Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar* Inspect and turn mattresses regularly* Store all dirty laundry in line with company policy* Check all appliances in rooms are in working order* Realign furniture and amenities according to prescribed layout* Respond to guest queries and requests* Respond to calls for housekeeping problems such as spills, broken glasses* Ensure confidentiality and security of guest rooms* Follow all company safety and security procedures## Qualifications## **MINIMUM QUALIFICATIONS**:* Must have the ability to work at a rapid pace.* Must be able to communicate effectively with supervisor, desk personnel and all guests.* Attention to detail with customer focus, reliable and adaptable* Planning and organizing* Strong team player* Integrity and honesty* High energy levels## **EDUCATION, TRAINING AND EXPERIENCE** **GUIDELINES***:** Knowledge of cleaning and sanitation products, techniques and methods* Knowledge of cleaning sensitive materials* Working knowledge of operating cleaning equipment* GED or High School Diploma preferred* Must have own transportation.# **PHYSICAL DEMANDS AND WORKING** **ENVIRONMENT**:* Work is performed in an indoor environment.* Ability to stand, bend and climb numerous stairs.* Ability to get along well with others and work as a team* Use proper body mechanics to prevent back injuries.* Use proper lifting techniques, use caution when stooping and bending.* Hold on to hand rails when walking in the ice or rain.* Ability to lift, push and pull (usually about 30 lbs)# **BENEFITS OF WORKING AT WINTERGREEN**:Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn't quite what you are looking for, please visit our career page for even more open positions: .***All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.****Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.*