Housekeeper

Athena Hospitality Group; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

A hospitality company in Nashville is seeking a Room Attendant responsible for maintaining cleanliness in guest rooms and public areas. The role involves stocking supplies, conducting deep cleaning, and ensuring guest satisfaction. Ideal candidates should have strong attention to detail and effective communication skills. This is a physically demanding position, requiring standing and lifting. Competitive wages and a friendly work environment are offered.

Qualifications

• Strong attention to detail required.
• Ability to communicate effectively, both verbally and in writing.
• Must manage stress in high-pressure situations.

Responsibilities

• Clean and restock the required number of guest rooms each shift.
• Maintain a friendly service-oriented attitude towards guests.
• Comply with brand standards during operations.

Skills

Attention to detail

Effective communication

Ability to work under pressure

Education

High School diploma or equivalent

Job description

A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel servicing guest rooms in accordance with hotel policy. The room attendant is responsible for stocking carts with room supplies, replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

RESPONSIBILITIES

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with brand standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Always comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils.

QUALIFICATIONS

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must work well in stressful high‑pressure situations.

Job Settings and Physical Demands

To perform the job successfully, the candidate must be able to stand and walk 100% of their workday. Lifting and carrying up to 45 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE — All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.