Housekeeper

Harbor's Edge Norfolk; Massachusetts; On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Time Off + Six Paid Holidays

Employee Assistance Program (EAP)

Life & AD&D Insurance

Short-term and Long-term Insurance

403(b) Retirement Savings Plan with +

College Tuition Reimbursement

Certification Training

Legal Resources & Identity Protection

Job summary

Harbor’s Edge is seeking highly qualified part- and full-time Housekeepers to join our compassionate team in Norfolk, VA. You will perform daily cleaning in resident rooms, common areas, and healthcare spaces, ensuring infection control and safety standards are met.

Ideal candidates have at least 1 year of housekeeping experience in senior living, strong attention to detail, excellent communication, and the ability to work independently or in a team while accommodating weekends and holidays.

Qualifications

• High School Diploma or GED required.
• At least 1 year of housekeeping experience; senior living preferred.
• Knowledge of infection control and safe cleaning practices.
• Willingness to work weekends, holidays, and overtime.

Responsibilities

• Perform cleaning tasks in resident rooms, bathrooms, and common areas.
• Disinfect high-touch surfaces to support infection control.
• Respond to housekeeping requests and service calls.
• Assist with laundry services and restock supplies.
• Follow safety procedures and use PPE.
• Maintain carts, equipment, and storage areas.
• Attend training and safety education.

Skills

Attention to detail

Communication skills

Teamwork

Service-oriented

Education

High School Diploma or GED

Tools

Cleaning equipment

Job description

Description

Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.

Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.

We are seeking highly qualified part- and full-time Housekeepers to join our team in providing exceptional service to our residents and staff. The ideal candidates will have experience in senior living environments such as long-term care, assisted living, or memory support, along with a passion for serving older adults.

Housekeepers are responsible for performing assigned cleaning and housekeeping duties throughout the facility in accordance with established quality, safety, and service standards.

KEY RESPONSIBILITIES:

• Perform daily, weekly, and scheduled deep-cleaning tasks in resident rooms, bathrooms, common areas, and healthcare spaces.
• Disinfect high-touch surfaces regularly to support infection control and resident safety.
• Respond promptly to housekeeping requests and service calls from residents and staff.
• Ensure resident rooms are maintained in a clean, orderly, and comfortable condition while respecting privacy and personal belongings.
• Follow proper procedures for handling and disposing of waste, including regulated or potentially hazardous materials.
• Maintain cleaning carts, equipment, and supply storage areas in a clean, organized, and safe condition.
• Restock housekeeping supplies and linens in assigned areas as needed.
• Report maintenance issues, safety hazards, or equipment concerns to appropriate departments promptly.
• Support infection control and outbreak response cleaning procedures as directed by management.
• Assist with laundry services as needed, including sorting, washing, folding, and delivering linens and personal laundry.
• Follow safety procedures when using cleaning chemicals and equipment, including proper labeling and PPE use.
• Maintain professional and respectful interactions with residents, families, visitors, and staff at all times.
• Assist with room turnovers and special cleaning projects as assigned.
• Attend required training sessions and participate in ongoing housekeeping and safety education.

Requirements

REQUIREMENTS:

• High School Diploma or GED required.
• At least one (1) year of housekeeping experience required; CCRC, long-term care, or senior living experience preferred.
• Knowledge of infection control, sanitation standards, and safe cleaning practices in healthcare/senior living environments.
• Ability to follow established procedures, safety protocols, and regulatory guidelines consistently.
• Strong attention to detail and ability to maintain high cleanliness standards in resident rooms and common areas.
• Excellent communication and interpersonal skills with a service-oriented, resident-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.
• Compassionate, patient, and professional demeanor when working with older adults, including memory care residents.
• Knowledge of proper use of cleaning chemicals and PPE.
• Ability to prioritize tasks and respond to changing needs.
• Physically able to perform duties, including standing, walking, bending, lifting up to 50 lbs., and pushing carts.
• Flexibility to work weekends, holidays, and overtime as needed.

Comprehensive benefit package includes:

• Medical/Dental/Vision Insurance
• Paid Time Off + Six Paid Holidays
• Employee Assistance Program (EAP)
• Employer Paid - Basic Life & AD&D Insurance
• Employer Paid - Short-term and Long-term Insurance
• 403(b) Retirement Savings Plan w/ Employer Contribution
• College Tuition Reimbursement
• Employer Paid - Certification Training
• Legal Resources & Identity Protection Plan

*Benefit offerings vary according to employment status.

EEO/D/V

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