Housekeeper

Odyssey-Resorts; Lutsen Township (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off (PTO)

Employee Assistance Program (EAP)

Job summary

Odyssey Resorts’ Caribou Highlands Lodge in Minnesota is seeking a dedicated housekeeping team member. You will clean guest rooms and shared spaces, uphold high cleanliness standards, and help ensure a welcoming environment for guests at the Lake Superior-area resort.

Ideal candidates will have basic housekeeping experience, a valid driver’s license, and be able to work in the United States. The role is full-time with a focus on reliability and teamwork at the property.

Qualifications

• High school diploma or GED preferred but not required.
• Valid driver’s license.
• Authorized to work in the United States.

Responsibilities

• Clean units, rooms and common areas within set time limits.
• Perform quality cleaning and maintain standards of the housekeeping department.
• Complete daily paperwork and log activities.
• Report repairs or equipment issues to supervisor.
• Respond to owners and guests regarding housekeeping needs.

Skills

Adaptable

Multitask

Customer focus

Time management

Education

High school diploma or GED

Job description

Description

Caribou Highlands Lodge - Lutsen, Minnesota

Discover Your Odyssey

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.

Why Odyssey?

At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

• Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
• Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
• Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident, critical illness, and hospital indemnity insurance, pet insurance, a 401(k) plan with up to a 4% employer match, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!

Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

Are you passionate about creating a clean and welcoming environment? Join our fun and friendly housekeeping team at our stunning resort on the shores of Lake Superior! Bring your attention to detail and commitment to excellence to Caribou Highlands Lodge, where your work will make a difference in every guest's stay. and be part of something special!

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Obtains list of units and spaces that need to be cleaned, organizing priorities as appropriate.
• Perform quality cleaning of rooms, units and common areas within set time limits and goals.
• Complete daily paperwork
• Ensure that cleaning equipment and materials are maintained, reporting any items needing repair to Housekeeping Supervisor or Housekeeping Manager.
• Respond to owners, guests and others regarding housekeeping issues.

Requirements

EDUCATION, EXPERIENCE

High school diploma or general education degree (GED) preferred but not required; less than one-year related experience and/or training; or acceptable equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Valid driver’s license.

WORK AUTHORIZATION

Candidates must be legally authorized to work in the United States for any employer at the time of application. This position is not eligible for employer-sponsored work authorization, visa sponsorship, or visa transfers/extensions.

COMPETENCIES, SKILLS, ABILITIES

To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:

• Upholds Odyssey Values and the principles of HEART.
• Ability to be adaptable and flexible.
• Ability to anticipate customer needs.
• Prioritizes and plans work activities.
• Ability to multitask.
• Uses time efficiently.
• Maintains acceptable attendance and punctuality.
• Follows through on commitments.
• Knowledge of and adhere to OSHA and safety standards within housekeeping department.
• Ability to acknowledge and greet guests in a warm and friendly manner.
• Ability to operate cleaning equipment, chemicals and tools.
• Ability to read and interpret documents such as safety rules, operating manuals, etc.
• Ability to add, subtract, multiply and divide.
• Ability to interpret a variety of instructions furnished in written or oral form.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, walk, hear, use hands, reach, climb, stoop and kneel. The employee will seldom be required to talk and taste and/or smell. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close and distance vision. The employee must be able to work at a fast past for extended periods of time in a high-pressure environment.

WORK ENVIRONMENT

While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions, wet, hot, or humid conditions, chemicals or solutions, fumes or airborne particles and moderate noise conditions. The employee will seldom be exposed to high or precarious places.

Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.

The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.