Housekeeper

marcuscorp; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meal per shift

Discounted gym membership

Room discounts

Free parking

Early wage access

Paid time off

Flexible scheduling

Medical, dental, and vision insurance

Job summary

Grand Geneva Resort & Spa in Lake Geneva, WI seeks a dedicated Housekeeper to ensure pristine guest rooms and attentive service. You will clean stay-overs, restock supplies, and assist with requests while maintaining safety and brand standards.

We value reliability, physical stamina, and the ability to work varied shifts including weekends and holidays. Competitive benefits and employee perks are available after a short eligibility period.

Qualifications

• High school diploma or equivalent is required.
• Ability to stand, walk, bend, kneel, lift up to 50 lbs.
• Flexible schedule including days, evenings, weekends and holidays.

Responsibilities

• Clean stay-over and check-out rooms, restock towels and amenities.
• Thoroughly clean rooms including baths, toilets, sinks, and floors.
• Vacuum rooms, organize housekeeping closets and report hazards.
• Make up rollaway beds and cribs as needed; assist storage.
• Respond to guest requests and maintain safety standards.
• Maintain high guest relation standards and assist with requests.

Skills

Physical stamina

Customer service

Attention to detail

Professional appearance

Teamwork

Education

High school diploma or equivalent

Job description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Housekeeper at the Grand Geneva Resort & Spa, you will help make our guests feel at home by preparing our rooms for the next guests, cleaning, restocking items and helping keep all areas in the hotel clean, neat and tidy.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Ensure prompt, courteous, and superior service to all guests.
• Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed.
• Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details.
• Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets.
• Make up rollaway beds and cribs in vacated rooms and notify house attendants for storage.
• Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly.
• Report suspicious activities and hazardous conditions to Security; turn in found items to Lost and Found.
• Maintain high guest relation standards and assist with requests for additional items.

What do you bring to the role?

• Previous experience in the same or a similar position at a full service hotel such as a guest room attendant, cleaner, or other housekeeping roles such as cleaning in hotels, hospitals, casinos or residential are preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
• Physical stamina to complete repetitive manual labor tasks.
• Must be able to lift, push, pull and or carry up to 50 lbs.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• High school education or equivalent.
• Has reliable transportation to and from work

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.