Housekeeper

Visit Hershey & Harrisburg; Hershey (PA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Free Hersheypark admission

Employee discounts

Health benefits

401(k) with employer match

Paid time off

Job summary

The Hotel Hershey in Hershey, PA, is hiring for a Full-Time Guest Room Attendant. You will clean guest rooms and common areas, replenish linens, report maintenance issues, and help with turnover and training of new team members.

Normal hours are 8:00 AM–4:30 PM or 8:30 AM–5:00 PM, including weekends and holidays. Benefits include medical/dental/vision, 401(k), PTO, and free Hersheypark admission.

Qualifications

• Must be at least 18 years old.
• Successful completion of post-offer physical exam.
• Ability to clean 14+ rooms/credits per shift.

Responsibilities

• Clean guest rooms and areas and maintain all items in good repair.
• Replenish linens and supplies and report damages or missing items.
• Return room service items and assist with training of new attendants.
• Perform other duties as assigned.

Skills

Guest service

Self-motivated

Team player

Instruction following

Attention to detail

Tools

Vacuum cleaner

Job description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Responsible for cleaning all guest rooms and areas (including but not limited to: porches, vestibules, great rooms, living areas, etc) while maintaining all items in good repair at The Hotel Hershey and The Villas at the Hotel Hershey.
• Cleaning assigned rooms/areas, replenishing linens and supplies.
• Reporting any damaged or missing items; reporting and turning in all lost/found items
• Calling to have light bulbs replaced.
• Stocking linen cart for the next work shift.
• Maintaining upkeep of linen closets.
• Reporting unsafe conditions or acts to a direct supervisor; making up cots and cribs.
• Returning room service items to proper location; assisting with the training of new Guest Room Attendants.
• Performing other duties as may be assigned.

Qualifications

• Must be at least 18 years of age or older.
• This position requires successful completion and passing of the post-offer employment physical exam.

Knowledge, Skills, And Abilities

• Professional guest service attitude, well-groomed, professional appearance, and self-confidence.
• Self-motivated and capable of working alone.
• Ability to clean 14 or more credits within a specified period of time.
• Ability to understand and communicate instructions, both written and verbal.
• Ability to operate standard cleaning equipment such as a vacuum cleaner.
• Must have the visual ability to meet our very high cleaning standards.

Job Demands

• Normal working hours are 8AM-4:30PM or 8:30AM-5PM; Monday through Sunday; working weekends and holidays are required.
• Proper footwear to be provided by employee.
• Considerable walking and pushing/ pulling of linen carts is required.
• Ability to safely use chemicals in and around the workplace meeting OSHA standards.
• Ability to lift up to 50 lbs.
• Standing, walking, bending, kneeling, handling, stooping, reaching, lifting and repetitive motions.
• While performing the duties of this job, the employee is required to
  • Constantly (67 – 100% of time): Stand, Walk, Reach forward, and Balance
  • Frequently (34 – 66% of time): Lift (0-20 lbs), Push (0-10 lbs), Pull (0-10 lbs), Stoop, Kneel, Crouch, Handle Objects, Grasp and Operate controls
  • Occasionally (1 – 33%): Lift (21 – 50 lbs), Carry (11 – 50 lbs), Push (11 – 20 lbs), Pull (11 – 20 lbs), Climb Stairs, Reach Overhead, and Crawl
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer