Housekeeper

Holiday Inn Express & Suites Chicago O’Hare Airport; Des Plaines (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

IGNITE Your Career

Competitive Pay & Incentives

Paid Time Off

Work/Life Balance

Inclusive & Empowering Culture

Job summary

Prominence Hospitality Group is seeking a detail-oriented Housekeeper to ensure every guest enjoys a clean and welcoming environment at the Holiday Inn Express & Suites in Des Plaines, IL. You will clean guest rooms, provide turn-down service, and respond to guest requests with a friendly, professional attitude.

Join a team that values energy, reliability, and guest satisfaction, offering opportunities for growth within Prominence Hospitality Group in a busy Des Plaines location.

Qualifications

• Strong attention to detail and clear, effective communication skills.

Responsibilities

• Guest Room Excellence: Clean guest rooms as assigned, including making beds, bathrooms, dusting, vacuuming, and replenishing linens and amenities.
• Turn Down Service: Provide additional room refreshment and turn-down service as needed.
• Guest Service: Respond to special guest requests in a timely, friendly, and efficient manner.
• Team Collaboration: Participate in team meetings to ensure high-quality service.
• Positive Energy: Be a team player with a fun, energetic spirit as we work hard and have fun together!

Skills

Attention to detail

Clear communication

Teamwork

Decision making

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we're looking for a detail-oriented, energetic, and dependable Housekeeper to ensure every guest feels at home in a clean and welcoming environment!

Location: Holiday Inn Express & Suites 3001 South Mannheim Road Des Plaines, IL 60018

Why Choose Prominence Hospitality

• IGNITE Your Career - We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives - We recognize and reward your hard work and dedication.
• Paid Time Off - Time to relax and recharge.
• Work/Life Balance - Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture - We celebrate diversity and encourage innovation.

What You'll Do as Housekeeper

• Guest Room Excellence: Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing bed linens, towels, and amenities.
• Turn Down Service: Provide additional room refreshment and turn-down service as needed.
• Guest Service: Respond to special guest requests in a timely, friendly, and efficient manner.
• Team Collaboration: Participate in team meetings with other staff members to ensure consistent, high-quality service.
• Positive Energy: Be a team player who brings a fun, energetic spirit to our team as we work hard and have fun together!

What You'll Bring

• Skills: Strong attention to detail and clear, effective communication skills.
• Personality: Positive attitude with the ability to remain calm and professional in high-pressure situations, including managing conflict and guest concerns.
• Decision Making: Ability to evaluate and select among alternative courses of action quickly and accurately.
• Attention to Detail: Excellent multitasking and time management skills to ensure rooms meet brand standards.

Why This Role Matters

As a Housekeeper, you play a vital role in creating a clean, comfortable, and welcoming environment for every guest. Your attention to detail and commitment to exceptional service support our reputation as a hospitality leader.

Source: Prominence Hospitality Group