Housekeeper

SupportFinity™; Billings (MT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Flexible hours

Healthcare benefits

COVID-19 vaccination preferred

Job summary

Highgate Senior Living in Billings, MT is seeking a dedicated Housekeeper to support residents' daily living in a warm, home-like environment. The role covers cleaning of resident suites, common spaces, and exterior areas, with flexible hours and both full-time and part-time options.

We value compassionate, detail-oriented teammates who communicate well with seniors and collaborate with staff. Prior housekeeping or hospitality experience is a plus; vaccination against COVID-19 is preferred.

Qualifications

• Good customer service and communication with seniors.
• Experience with housekeeping tools and equipment is a plus.
• Basic computer skills and ability to document tasks.

Responsibilities

• Clean resident suites, gathering and social spaces, and exterior areas.
• Provide service to residents with a compassionate, patient approach.
• Maintain organized, safe and clean environment following policies.

Skills

Customer service

Cleaning equipment

Basic computer skills

Problem solving

Detail oriented

Safe operation

Feedback incorporation

Housekeeping basics

Dementia awareness

Team communication

Tools

Cleaning equipment

Job description

Weekends Required

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility.

As thought leaders in the industry, we take a positive, holistic approach to senior care and encourage independence, as people are happiest when they can make their own choices. We provide opportunities for physical activity, social engagement, intellectual stimulation, spiritual involvement, and fun. We treat our residents and our team members like family. This opportunity will allow you to positively impact the quality of life for over 700 seniors and their families.

HOUSEKEEPER

We are looking for the right person to partner with our residents to help them continue to live their lives of purpose and make the most of every day by providing the best care and support we can give them. We specialize in assisted living and memory care. Highgate Senior Living's mission is to devote ourselves to help each resident live a life of purpose and each of us plays a crucial role in doing so. We operate communities in the western US and are seeking the right Housekeeper to join our team. If you are looking for a unique work environment, have a love and passion for serving others, a background in environmental engineering, hospitality, or healthcare facilities, this may be a good opportunity for you. This position is fulltime or parttime, with flexible hours and includes being responsible for the cleanliness of our residents’ suites, their gathering and social spaces in the community, and the building exterior and grounds.

The best candidate will be an organized and detail-oriented individual with a positive and self-motivated attitude. Experience in housekeeping is a plus. You must have strong communication and critical thinking abilities as you’ll be providing customer service to seniors while working in their home. Our industry needs heart driven, passionate professionals that enjoy working in service to others while gaining the leadership and business skills necessary for a long term, deeply satisfying profession. We support internal promotions for our team members. We also evaluate a person’s unique skill sets and recognize different levels of professional experience when considering candidates for the role.

Skills Needed

• Good customer service skills, the ability to intuit, and problem solve
• Skilled in the use of various housekeeping tools and equipment
• Basic computer skills
• Ability to pivot, change direction and accomplish tasks with innovative approaches
• Detail orientation, demonstrated follow up and documentation abilities
• Capacity to safely operate various types of cleaning equipment
• Ability to take feedback and incorporate it into your efforts
• An understanding of or the ability to learn basic housekeeping practices
• Proven track record of being hardworking with a get it done attitude
• An understanding or the willingness to gain an understanding of the various forms of dementia and how residents with dementia can continue live with purpose

Relatable Experience

• Prior experience working in seniors housing as a housekeeper
• Prior experience working in an apartment/condo complex, hospitality center or hotel as a housekeeper
• Jobs or volunteer assignments that have given you opportunities to provide housekeeping services
• Other roles that have included hands on multi-unit housekeeping experience
• Experience in customer service, warehouse, hospitality, or industrial environments
• Jobs where you interacted with seniors and helped meet their needs

Qualifications

• 1- At least 18 years of age
• 2- Ability to obtain CPR & First Aid Certification
• 3- Current negative TB test
• 4- Possess the ability to sit, stand, bend, and move continuously during work hours
• 5- Ability to carry or transfer up to 50lbs with assistance
• 6- Ability to pass criminal record/background check
• 7- Be efficient and exercise good time management skills
• 8- Must be able to work well independently with little oversight
• 9- Must have a track record of top-notch organizational abilities and communication skills
• 10- Valid driver license with clean driving abstract
• 11- Willing to attend and incorporate into your work efforts different types of training

As an organization we offer our team members a good benefits package, the ability to be heard, have their opinions about things count and the opportunity to innovate. Our compensation package will be flexible for this role based on the credentialing, tenure and skill sets each candidate brings for consideration. The hourly wage range for this position is $16.00 to $19.00 per hour. Prior experience working with seniors is a plus. A passion for your work and a commitment to serving others are essential job qualifications. This is an opportunity to work in a booming industry that is constantly evolving and is making a positive impact for seniors every day. We want to help you grow your career. We are a healthcare company and being vaccinated against COVID-19 is preferred.

About the company

Highgate Senior Living