Housekeeper

Troon; Bend (OR); On-site; USD 25,000 - 30,000; Part time

Job summary

Troon is seeking a part-time to full-time seasonal Housekeeping role in Bend, Oregon. The position involves cleaning Trailhead and Clubhouse areas, guest rooms to Five Star standards, and maintaining housekeeping spaces with attention to inventory and safety.

The candidate will interact professionally with guests, members, and staff while supporting service philosophy and core values. Responsibilities include daily cleaning, linen management, stock replenishment, and reporting maintenance needs.

Qualifications

• High school diploma or equivalent preferred.
• Must be able to read and understand written and oral instructions.
• Must be able to comprehend topics of a conceptual nature.

Responsibilities

• General cleaning of entire Trailhead and Clubhouse.
• Dust and wet mop floor.
• Dusting.
• Windows.
• Monitoring and reporting maintenance needs.
• Locker rooms cleaned and stocked regularly throughout all shifts.
• Linens cleaned, organized and inventoried when required.
• General cleaning and maintaining Five Star quality in guest rooms.
• Monitoring condition of inventory within rooms / amenities etc.
• Restock all guest items.
• Reporting any maintenance requirements.
• Laundry, housekeeping storage & housekeeping closets.
• Laundry & linen cleaned, organized and stocked.
• Housekeeping supplies organized, clean and stocked.
• Guest room supplies organized and stocked.
• Maintain a respectful, friendly and helpful attitude when meeting and greeting resort guests, members or guests of members, using guests name is mandatory.
• Assist when necessary in arrivals / departures or other guests’ needs.
• Ability to work as part of a team.
• Be flexible in days and hours; evenings, weekends and holidays.
• Manages workflow effectively and in an organized and timely manner.
• Able to handle multiple tasks and maintain safety practices.
• Maintains a professional standard at Juniper Preserve with guests and staff.
• Supports CORE Values and Guest Service Philosophy as defined by the Company.

Education

High School Diploma or equivalent

Job description

Summary: The housekeeping position is called upon to clean units after guests have checked out and make them ready for the next arrivals, deep cleans, provide daily stay-over service, turndown service and clean common areas.

Hourly Rate: $20/hour

Status: Part time or full time, seasonal

Essential Duties And Responsibilities

Trailhead and Clubhouse

• General cleaning of entire Trailhead and Clubhouse
• Dust and wet mopping floor
• Dusting
• Windows
• Monitoring and reporting maintenance needs
• Locker rooms cleaned and stocked regularly throughout all shifts
• Linens cleaned, organized and inventoried when required

Guest Rooms

• General cleaning and maintaining Five Star quality
• Monitoring condition of all inventory within rooms / amenities etc
• Restock all guest items
• Reporting any maintenance requirements

Housekeeping Areas

• Laundry, Housekeeping Storage & Housekeeping Closets
• Laundry & Linen cleaned, organized and stocked
• Housekeeping supplies organized, clean and stocked
• Guest room supplies organized and stocked

Guest Contact

• Maintain a respectful, friendly and helpful attitude when meeting and greeting any resort guests, members or guests of members, using guests name is mandatory
• Assist when necessary in arrivals / departures or other guests’ needs.

General

• Ability to work as part of a team
• Willing to work evenings, weekends and holidays. Be flexible in days and hours
• Manages workflow effectively and in an organized and timely manner
• Able to effectively handle multiple tasks
• Incorporates safe work practices in job performance
• Regular and reliable attendance
• Maintains a professional standard at Juniper Preserve including, but not limited to, appearance, interaction with members, associates, guests of the club, verbal discussions and written correspondence. Does not discuss work related issues with members and resort guests
• Supports and adheres to the CORE Values (ie. “The T.R.I.P.”), Service Fundamentals, and Guest Service Philosophy as defined by the Company
• Maintains positive attitude and the flexibility to take on new and different tasks as assigned by the Facilities Manager and Housekeeping Supervisors.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• High School Diploma or equivalent preferred
• Must be able to read and understand written and oral instructions.
• Must be able to comprehend topics of a conceptual nature.