Housekeeper

Equity LifeStyle Properties, Inc.; Bend (OR); On-site; USD 16,531 - 22,041; Full time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Housekeeper in Bend, Oregon, to maintain pristine resort facilities and provide five-star guest experiences.

You will clean offices, clubhouses, cabins, and rentals, manage inventory, and coordinate with management to ensure all areas meet our standards. Weekend/holiday availability is required to support guests and events. This role emphasizes excellent customer service and teamwork.

Qualifications

• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Organizational skills and attention to detail.
• Valid driver’s license, good driving record and current auto insurance.

Responsibilities

• Clean resort office, clubhouse, public access areas and models as directed (mopping, dusting, vacuuming, trash removal).
• Clean cabins and rentals to prepare for new guests.
• Maintain rentals and common areas to established standards.
• Track cleaning supply inventory and request refills as needed.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff as needed.
• Assist with cleaning resort-sponsored guest activities and functions.
• Respond to guest inquiries in a timely, professional manner and with care.
• Resolve guest-related problems with a positive attitude.
• May drive a motorized vehicle to run errands or pick up supplies.

Skills

Housekeeping experience

Cleaning supplies knowledge

Organizational skills

Driver's license

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Bend, Oregon.

What You’ll Do

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your Job Will Include

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & Skills You Need

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.