Housekeeping Supervisor

Dormont Manufacturing Co; Williamsburg (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Equity Lifestyle Properties (ELS) is hiring a Housekeeping Supervisor in Williamsburg, Virginia. You will supervise housekeeping staff, ensure resort cleanliness, and maintain high guest service standards to deliver a five-star experience.

Responsibilities include coordinating cleaning operations, managing supplies, and collaborating with resort management. The role requires 1–3 years of housekeeping experience, a valid driver's license, and the ability to lift up to 50 pounds; weekends/holidays

Qualifications

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

Responsibilities

• Clean the resort office, clubhouse, public areas, and models as directed (mop, dust, vacuum, trash removal).
• Clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist the Resort Manager in responding to guest inquiries promptly and professionally.
• Resolve guest problems with a positive attitude.
• May drive a motorized vehicle to run errands or pick up supplies.
• Work closely with management to ensure open communications and coordination.
• Provide outstanding customer service.

Skills

Housekeeping experience

Attention to detail

Valid driver's license

Able to lift up to 50 pounds

Weekend/holiday availability

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeping Supervisor in Willamsburg, Virginia.

What you’ll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed,including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas,vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability tolift upto 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.