Housekeeping Supervisor

Equity LifeStyle Properties, Inc.; Williamsburg (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Williamsburg, Virginia is seeking a Housekeeping Supervisor to lead our housekeeping team and uphold five-star resort standards. You will oversee cleaning of cabins, offices, and common areas, ensure supplies, coordinate with management, and deliver outstanding guest service.

Weekend and holiday availability required, with a comprehensive benefits package. Join our recognized organization and help create exceptional experiences for guests across our resort

Qualifications

• High school diploma or equivalent is required.
• 1–3 years of housekeeping experience preferred.
• Knowledge of cleaning supplies and products helpful.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to detail are essential.
• Valid driver’s license with good driving record and current auto insurance.
• Ability to lift up to 50 pounds and work weekends/holidays.

Responsibilities

• Supervise housekeepers to keep resort offices, clubhouse, public areas and models clean as directed.
• Oversee cleaning of cabins and rentals to prepare for new guests.
• Maintain rentals and common areas to company standards.
• Monitor cleaning supplies inventory and request refills as needed.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other team members as needed.
• Help with cleaning up resort-sponsored guest activities and functions.
• Respond to guest inquiries professionally and promptly.
• Resolve guest-related issues with a positive attitude.
• Drive a motorized vehicle to run errands or pick up supplies when needed.
• Work with management to ensure open communication and coordinated team effort.
• Provide outstanding customer service.

Skills

Attention to detail

Organizational skills

Customer service

Weekend/holiday availability

Education

High school diploma or equivalent

Tools

Cleaning supplies knowledge

Valid driver’s license

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeping Supervisor in Willamsburg, Virginia.

What you’ll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed,including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas,vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability tolift upto 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.