House Person - Elko

Maverick Gaming LLC; Elko, Northern (NV, KY); Hybrid; USD 14,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical, Vision, and Dental insurance

Short-Term/Long-Term Disability 보험

Job summary

Maverick Casino & Hotel Elko is hiring a Housekeeping House Person. This role supports Housekeepers and Supervisors, cleaning hallways, removing trash, and delivering excellent guest service in a fast-paced hotel environment.

Ideal candidates are detail-oriented, punctual, and capable of following cleaning protocols and safety guidelines while maintaining high standards of cleanliness across all areas of the property.

Qualifications

• Experience in hospitality or hotel housekeeping preferred.
• Detail-oriented with strong organizational skills.
• Excellent guest service and communication abilities.
• Able to follow cleaning protocols and safety guidelines.
• Able to work independently and manage priorities.

Responsibilities

• Follow all company policies and Maverick Cleaning and Sanitation Guidelines.
• Stock linens, strip and make beds.
• Assist housekeepers with supplies and removal of trash.
• Assist in cleaning as requested and maintain guest areas.
• Clean restrooms and replace paper products as required.
• Use appropriate cleaning chemicals per surfaces and OSHA guidelines.
• Inspect rooms for safety hazards and report maintenance issues.
• Communicate with guests in a professional and friendly manner.
• Turn over found items to supervisor; maintain guest room privacy.
• Adhere to Lost and Found policies and key control.
• Perform related duties as required.

Skills

Hospitality experience

Attention to detail

Customer service

English communication

Punctual, reliable

Job description

Description

Houseperson- Maverick Casino & Hotel Elko

Pay rate: $12 per hour

The Housekeeping House Person is responsible for acting in a support role to Housekeepers and Supervisors. Clean hallways and remove trash while providing great customer service. Work in a fast and efficient manner.

Responsibilities include but are not limited to:

• Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
• Stock linens, strip and make beds.
• Assist housekeepers with the upkeep of supplies and removal of trash.
• Assist in cleaning as requested.
• Clean restrooms and replace and maintain paper products as required.
• Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements.
• Clean and maintain hotel hallways, stairwells, and elevators.
• Wipe/clean/vacuum luggage carts.
• Clean Guest Laundry as needed.
• Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
• Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
• Maintain knowledge of hotel fire and emergency procedures.
• Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.
• Adhere to Lost and Found policy including key control.
• Perform related and/or other duties as required.

Requirements

• Experience in hospitality industry in similar position desired.
• Familiarity with general building cleaning.
• Must be detail-oriented with good organization skills.
• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Frequent lifting and pushing of supplies/equipment.
• Exceptional guest service skills required.
• Able to work independently and follow instructions regarding priorities of tasks.
• Must be punctual and have regular and reliable attendance.
• Ability to follow all of Maverick Gaming standards policies and procedures.
• Able to communicate effective in English.

Team Members Will Enjoy:

• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• 401k plan
• Employee meal discount program
• And more!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that your employer have violated its E-Verify responsibilities, please contact DHS.

888-897-7781

E-Verify.gov