House Manager [Internal Candidates]

Anchor Home; Mays Chapel (MD); On-site; USD 29,000 - 32,000; Full time

Job summary

Anchor Home is seeking a House Manager in Baltimore County, MD to lead DSP staff, oversee daily home operations, and coordinate care for individuals with IDD. This role focuses on leadership, accountability, and delivering person-centered services within our Residential Program.

Ideal candidates have at least 1 year of relevant experience, supervisory exposure, a valid driver’s license, and a commitment to growth.

Qualifications

• Minimum of one year of documented experience working with individuals with intellectual and/or developmental disabilities.
• Minimum of one year of supervisory experience working with the population served preferred.
• Valid driver’s license.
• CMT preferred.
• Highly organized with strong administrative skills and ability to meet tight deadlines.
• Strong interpersonal, communication, and leadership skills.
• Ability to work independently and collaboratively as part of a team.
• Demonstrated willingness to learn and strong commitment to professional growth.

Responsibilities

• Provide supervision, coaching, and support to DSP staff.
• Handle staff call-outs and coordinate shift coverage.
• Conduct monthly house meetings.
• Shadow, observe, coach, and provide feedback to DSPs in the home environment.
• Ensure staff are properly completing shift responsibilities, medication administration, and daily routines.
• Maintain timely communication with DSP staff and the administrative office.
• Review ICM daily for attendance, medication compliance, task completion, and incident follow‑up.
• Verify medications in ICM.
• Respond appropriately to situations outside of normal daily operations.
• Maintain 24/7 on‑call availability.
• Support individuals in community engagement and daily activities.
• Coordinate with day program staff regarding health or behavioral concerns.
• Purchase groceries and household supplies and submit receipts weekly.
• Maintain a clean, safe, and supportive home environment.
• Promote individual choice, independence, relationship building, and personal achievement.
• Perform other duties as assigned

Skills

Leadership

Staff coaching

Communication

Organizational skills

Independent work

Team collaboration

Job description

Anchor Home is a dynamic, fast‑growing human services organization in Baltimore County, Maryland, dedicated to delivering best‑class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person‑centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support. At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.

About the Position

Anchor Home is opening a House Manager position to internal candidates who demonstrate leadership potential, strong performance, and a commitment to our mission of supporting individuals with intellectual and developmental disabilities. This role is an opportunity for current employees to grow into a leadership position within our Residential Program. The House Manager serves as both a direct support professional leader and a key point of coordination for an assigned home(s).

In this role, you will be responsible for overseeing daily operations of the home, supporting and supervising DSP staff, and ensuring high‑quality services are delivered consistently and safely. You will also provide direct support to individuals, promote community engagement, and help ensure each person is supported in achieving independence, choice, and meaningful life goals.

We are looking for individuals who are ready to take the next step in their career, demonstrate leadership in their current role, and are committed to growth, accountability, and excellence.

Primary Responsibilities

Leadership & Staffing

• Provide supervision, coaching, and support to DSP staff
• Handle staff call‑outs and coordinate shift coverage
• Conduct monthly house meetings
• Shadow, observe, coach, and provide feedback to DSPs in the home environment
• Ensure staff are properly completing shift responsibilities, medication administration, and daily routines

Operations & Communication

• Maintain timely communication with DSP staff and the administrative office
• Review ICM daily for attendance, medication compliance, task completion, and incident follow‑up
• Verify medications in ICM
• Respond appropriately to situations outside of normal daily operations
• Maintain 24/7 on‑call availability

Individual Support & House Management

• Support individuals in community engagement and daily activities
• Coordinate with day program staff regarding health or behavioral concerns
• Purchase groceries and household supplies and submit receipts weekly
• Maintain a clean, safe, and supportive home environment
• Promote individual choice, independence, relationship building, and personal achievement

Additional Duties

• Perform other duties as assigned

Position Requirements

• Minimum of one (1) year of documented experience working with individuals with intellectual and/or developmental disabilities
• Minimum of one (1) year of supervisory experience working with the population served preferred
• Valid driver’s license
• CMT preferred
• Highly organized with strong administrative skills and ability to meet tight deadlines
• Strong interpersonal, communication, and leadership skills
• Ability to work independently and collaboratively as part of a team
• Demonstrated willingness to learn and strong commitment to professional growth

Details

• Shift: Monday – Friday 3pm–11pm
• Pay: $21–$23 per hour
• Reports directly to the Residential Program Manager

Application Process

Employees interested in being considered for this opportunity must apply through the internal posting on the company website. Internal candidates will be considered based on experience, performance, leadership abilities, and overall fit for the role.