House Manager

Dungarvin; Rochester (MI); On-site; USD 50,000 - 61,000; Full time

Job summary

Dungarvin seeks an experienced Program Director (House Manager) to supervise residential programs for adults with disabilites. You will coordinate operations, shape ISP/BSP/IPPs, and partner with families and case managers to ensure high-quality care.

The role balances administrative leadership with direct service duties, including hiring, training, coaching, and managing budgets. A valid driver’s license is required and on-call weekend coverage may be necessary.

Qualifications

• Bachelor’s degree in a related field or equivalent preferred.
• Minimum 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees.
• At least 1 year of full-time direct experience working with individuals with developmental disabilities or intellectual disabilities.

Responsibilities

• Oversee all aspects of assigned group homes.
• Develop, maintain, and review ISPs, BSPs, or IPPs.
• Partner with families, case managers, and other stakeholders regularly.
• Manage household and individual budgets.
• Provide thorough on-site orientation to new staff.
• Directly train employees in program implementation.
• Coach and develop employees continuously.
• Conduct employee evaluations and handle disciplinary actions as needed.
• Schedule and lead team meetings and develop schedules.

Skills

Leadership

Staff supervision

Communication

Time management

Education

Bachelor’s degree in Human Services or related field

Job description

Job Description

What You Get to Do

As a Program Director (House Manager) at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The Program Director (House Manager) is typically responsible for a caseload of approximately 2-4 adult residential program sites, with 1-4 residents per home and 10-12 direct reports per program (depending on the programs).

The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. This position is a mixture of admin and direct care duties.

Duties include but are not limited to

• Oversee all aspects of assigned group homes
• Develop, maintain, and review ISPs, BSPs, or IPPs
• Partner with families, case managers, and other stakeholders on a regular basis
• Manage household and individual budgets
• Provide thorough, complete, and timely on-site orientation to new staff
• Directly train employees in all areas of program implementation
• Provide ongoing coaching and development of all employees
• Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
• Schedule and lead team meetings
• Develop and implement employee schedules

Work Environment and Office Hours

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

What Makes You A Great Fit

• Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
• A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
• At least 1 year of full-time, direct experience working with individuals with developmental disabilities or intellectual disabilities
• Experience with mental health preferred
• A successful background clearance is required as part of the onboarding/employment process
• A valid driver's license and reliable vehicle with auto insurance are required
• Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible

WHY WORK ON OUR TEAM

• Advance your career in an agile, fast-paced environment with abundant growth opportunities. You'll have the chance to learn a wide range of roles and experience variety every week in this position.
• Embrace continuous learning with ongoing training, development, and mentorship opportunities to satisfy even the most avid learner.

IMPORTANT INFORMATION

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers.

Compensation

$55,700-$55,700 per year