House Manager

Pledge Residential Care LLC; Lewiston (ME); On-site; USD 33,696 - 41,184; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

A dedicated residential care organization in Maine is seeking a compassionate House Manager to lead a residential program for individuals with intellectual disabilities. The ideal candidate will have experience in residential services and strong leadership skills. Responsibilities include supervising daily operations, supporting staff, and ensuring compliance with regulations. This opportunity allows you to make a real impact through person-centered care and team development, promoting a safe and empowering environment for residents.

Qualifications

• High School diploma, or Human Services, or a related field.
• 3–5+ years of experience in residential services with supervisory or leadership experience.
• Strong leadership, organization, and problem-solving skills.

Responsibilities

• Supervise daily operations of a residential program.
• Support and monitor implementation of service plans.
• Train, supervise, and support DSP staff.

Skills

Leadership skills

Organization

Problem-solving

Excellent written and verbal communication

Education

High School diploma or equivalent

3–5+ years in residential services

Tools

Microsoft Office

Job description

Benefits

• 401(k)
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Job description

Annual Salary: $37,440
Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40

Are you a compassionate leader ready to make a real impact?

Pledge Residential Care is seeking a dedicated and motivated House Manager to lead one of our residential programs supporting individuals with intellectual disabilities, autism, and related needs. This role is ideal for a hands‑on leader who is passionate about person‑centered care, staff development, and maintaining safe, respectful, and empowering home environments.

As a House Manager, you will serve as the primary leader of the home—ensuring quality services, regulatory compliance, and a positive culture for both individuals supported and staff.

What You’ll Do

As a House Manager, you’ll wear many hats—and every one of them matters.

Lead with Purpose

• Provide leadership, guidance, and supervision to Direct Support Professionals (DSPs)
• Coordinate services for individuals with a wide range of emotional, behavioral, medical, and developmental needs
• Serve as the primary point of contact for day‑to‑day program operations

Support Daily Living

• Oversee daily routines including personal care, meals, habilitation activities, and community engagement
• Ensure services promote dignity, independence, choice, and meaningful participation

Promote Health & Safety

• Maintain a safe and healthy home environment in compliance with agency policies and Maine DHHS/OADS regulations
• Coordinate medical appointments, medication oversight (as applicable), and follow health and safety protocols
• Respond to incidents and emergencies appropriately and in accordance with policy

Manage with Care

• Schedule staff, ensure adequate coverage, and provide on‑call support as required
• Train, coach, and mentor staff to meet performance, compliance, and care standards
• Participate in staff evaluations, corrective action, and ongoing development

Build Relationships & Community

• Communicate professionally and collaboratively with individuals supported, families, guardians, case managers, and state partners
• Foster an inclusive and respectful home culture that supports belonging and community integration

Drive Excellence

• Oversee household operations including cleanliness, maintenance, supplies, and documentation
• Ensure accurate and timely completion of required records, reports, and logs
• Monitor program needs and communicate concerns or improvement opportunities to leadership

Key Responsibilities

• Supervise daily operations of a residential program
• Support and monitor implementation of service plans, behavior support plans, and safety plans
• Train, supervise, and support DSP staff
• Maintain compliance with licensing, documentation, and agency standards
• Ensure the home remains clean, organized, and well‑maintained
• Provide on‑call coverage and fill in when necessary
• Track hours worked beyond 40 and follow stipend compensation procedures

What You Bring

Education / Experience

• High School diploma, or Human Services, or a related field OR
• 3–5+ years of experience in residential services with supervisory or leadership experience

Skills

• Strong leadership, organization, and problem‑solving skills
• Excellent written and verbal communication
• Ability to manage multiple priorities in a fast‑paced environment

Technical & Licensing

• Comfortable with digital documentation systems and Microsoft Office
• Valid Maine Driver’s License with acceptable driving record

Preferred

• Experience working with Maine DHHS/OADS or similar regulatory bodies
• Knowledge of Section 21 / residential services

Why Join Pledge Residential Care?

At Pledge Residential Care, leadership matters. House Managers play a critical role in shaping the quality of life for the individuals we support and the success of our teams. We value accountability, compassion, teamwork, and growth—and we support our leaders with training, structure, and clear expectations.

This is more than a job. It’s an opportunity to lead with purpose and make a meaningful difference every day.

Benefits

• 401(k)
• Flexible schedule
• Paid time off

Work Location

In person